Franklin Group
Community Manager (LIHTC/HUD experience)- Washington, D.C.
Franklin Group, Washington, District of Columbia, us, 20022
Overview
Job Title:
Community Manager - LIHTC & HUD EXPERIENCE REQUIRED
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Location:
Washington, D.C. Employer:
Franklin Group Responsibilities
Operate the community within the financial guidelines and approved budget. Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions. Work one weekend a month, preferably the first weekend of the month. Perform physical inspections of the community and verify the condition of vacant apartments. Coordinate with maintenance staff to ensure timely reconditioning after move-out. Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping. Knowledge of Fair Housing Laws. Interview, hire and onboard all community team members. Order maintenance uniforms and ID badges. Maintain a professional appearance and behavior for self and the community team. Oversee inventory and ordering of all necessary administrative supplies and equipment for the office staff. Ensure thorough knowledge, implementation and enforcement of all Company policies and procedures across departments. Supervise leasing of the community through the office and leasing personnel, ensuring effective and professional sales techniques are used. Approve and submit all invoices for payment through Nexus. Ensure timely, efficient, and courteous responses to resident requests or complaints. Generate and analyze reports such as Leasing Trends, Financial Performance and Projections, and Occupancy Verifications. Design and maintain a resident retention program (e.g., resident referrals or social activities). Ensure OSHA standards and company safety policies are followed at all times. Report unusual or extraordinary circumstances regarding residents or the community. Seek educational opportunities for personal growth and development. Supervisory Responsibilities Directly supervises one or more team members in the office and/or maintenance teams. Responsibilities include interviewing, hiring and training, planning and directing work, appraising performance, and addressing complaints as per company policies and applicable laws. Qualifications
Education and/or Experience:
High school diploma or GED; or three to five years related experience and/or training; or equivalent combination of education and experience. LIHTC & HUD EXPERIENCE REQUIRED Communication and Presentation Skills:
Ability to read, analyze, and interpret general business materials and regulations. Ability to prepare reports and business correspondence and present information to groups and individuals. Leadership and Staff Development:
Experience in managing a diverse workforce; ability to manage conflict, provide direction, and drive results. Analytical and Mathematical Skills:
Ability to perform basic arithmetic, analyze operating statements and identify trends. Problem Solving Skills:
Ability to make decisions under conditions of risk and/or uncertainty. Reasoning Ability:
Ability to follow detailed written or oral instructions and handle standardized problems. Certificates, Licenses, Designations:
CAM or RAM designations are highly recommended. Fair Housing training must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug-Free Workplace courses must be completed within 7 days of hire. Physical Demands:
Regularly use hands, operate equipment, stand, walk, and sit. May require reaching, climbing, kneeling, or crouching. Occasional lifting up to 10 pounds. Vision requirements include close and distance vision, color vision, and depth perception. Corporate Integrity:
All team members are expected to act professionally, value diversity, support team goals, and follow company policies and procedures. Franklin Group is an Equal Opportunity Employer. Other District of Columbia, United States
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Job Title:
Community Manager - LIHTC & HUD EXPERIENCE REQUIRED
Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Location:
Washington, D.C. Employer:
Franklin Group Responsibilities
Operate the community within the financial guidelines and approved budget. Ensure rents are collected when due, and monies are posted in a timely manner. Issue 5-day notices (Pay or Quits) and evictions. Work one weekend a month, preferably the first weekend of the month. Perform physical inspections of the community and verify the condition of vacant apartments. Coordinate with maintenance staff to ensure timely reconditioning after move-out. Direct supervision of the office staff and maintenance supervisor. Indirect supervision of maintenance operations including maintenance technicians, grounds and housekeeping. Knowledge of Fair Housing Laws. Interview, hire and onboard all community team members. Order maintenance uniforms and ID badges. Maintain a professional appearance and behavior for self and the community team. Oversee inventory and ordering of all necessary administrative supplies and equipment for the office staff. Ensure thorough knowledge, implementation and enforcement of all Company policies and procedures across departments. Supervise leasing of the community through the office and leasing personnel, ensuring effective and professional sales techniques are used. Approve and submit all invoices for payment through Nexus. Ensure timely, efficient, and courteous responses to resident requests or complaints. Generate and analyze reports such as Leasing Trends, Financial Performance and Projections, and Occupancy Verifications. Design and maintain a resident retention program (e.g., resident referrals or social activities). Ensure OSHA standards and company safety policies are followed at all times. Report unusual or extraordinary circumstances regarding residents or the community. Seek educational opportunities for personal growth and development. Supervisory Responsibilities Directly supervises one or more team members in the office and/or maintenance teams. Responsibilities include interviewing, hiring and training, planning and directing work, appraising performance, and addressing complaints as per company policies and applicable laws. Qualifications
Education and/or Experience:
High school diploma or GED; or three to five years related experience and/or training; or equivalent combination of education and experience. LIHTC & HUD EXPERIENCE REQUIRED Communication and Presentation Skills:
Ability to read, analyze, and interpret general business materials and regulations. Ability to prepare reports and business correspondence and present information to groups and individuals. Leadership and Staff Development:
Experience in managing a diverse workforce; ability to manage conflict, provide direction, and drive results. Analytical and Mathematical Skills:
Ability to perform basic arithmetic, analyze operating statements and identify trends. Problem Solving Skills:
Ability to make decisions under conditions of risk and/or uncertainty. Reasoning Ability:
Ability to follow detailed written or oral instructions and handle standardized problems. Certificates, Licenses, Designations:
CAM or RAM designations are highly recommended. Fair Housing training must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug-Free Workplace courses must be completed within 7 days of hire. Physical Demands:
Regularly use hands, operate equipment, stand, walk, and sit. May require reaching, climbing, kneeling, or crouching. Occasional lifting up to 10 pounds. Vision requirements include close and distance vision, color vision, and depth perception. Corporate Integrity:
All team members are expected to act professionally, value diversity, support team goals, and follow company policies and procedures. Franklin Group is an Equal Opportunity Employer. Other District of Columbia, United States
#J-18808-Ljbffr