Optomi Professional Services is hiring: Content Operations Associate in Santa Mo

Optomi, in partnership with a leader in the entertainment industry, is seeking a Content Operations Associate to support a high-volume digital content migration and distribution initiative. This role will focus on coordinating operations, improving documentation, and working closely with cross-functional teams to ensure smooth delivery of content into new technical pipelines. The ideal candidate is highly organized, detail-oriented, comfortable with data and reporting, and experienced with tools such as Airtable and LucidChart.

This position requires strong communication skills and the ability to bridge business and technology teams in a fast-paced environment.

Responsibilities of the right candidate:

• Execute operations tasks related to content migration, onboarding, and delivery readiness.
• Coordinate with internal stakeholders and external partners to track deliverables and ensure compliance with specifications.
• Create and maintain clear documentation of new workflows, processes, and reporting structures.
• Leverage Airtable, LucidChart, Excel, and other productivity tools to manage data, dashboards, and project updates.
• Prepare project status reports and escalate issues in a timely manner.
• Collaborate across business and technology groups to align on content operations goals.
• Contribute to process improvements within content management and operational workflows.

Qualifications of the right candidate:

• 1–3 years of experience in project coordination, operations, or related roles (junior-level).
• Hands-on experience with Airtable (required).
• Proficiency in LucidChart for workflow documentation.
• Strong organizational skills with experience in data reporting, dashboards, or Excel.
• Ability to communicate effectively with both technical and business stakeholders.
• Comfortable working in a fast-paced environment with shifting priorities.
• Experience collaborating with cross-functional teams.

Preferred:

• Exposure to streaming, broadcast, or digital content workflows.
• Familiarity with metadata, availability data, XML schemas, or content management processes.
• Understanding of digital media supply chains and distribution practices.
• Product or Program Management certifications (a plus).