Friesen Group
Patient Care Coordinator (Sales & Marketing Representative)
Friesen Group, Reno, Nevada, United States, 89550
Job Type
Full-time
Description
Owens (A Friesen Group Company)
Owens provides state-of-the-art medical equipment and supplies to patients and caregivers throughout the Reno territory. For more than 60 years, we've been providing custom healthcare solutions for patients and providers. we're committed to providing patients with the highest quality care, with wide range of services, including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies.
Currently seeking a motivated
Patient Care Coordinator (Sales Representative)
to join our energetic team.
Ideal candidate would be friendly, collaborative, have focus for patient care, goal driven, and have values that align with our company.
Our Core Values at Owens are:
HUMAN VALUE,
TAKE OWNERSHIP ,
MAKE THE DIFFERENCE , SET THE PACE AND
EMBRACE CHANGE.
Benefits
Medical/Dental/Vision Flexible Spending Account 401K with generous company match Paid Time Off Benefit Personal Holiday Benefit Wellness Benefit Company Sponsored Events Recognition/Rewards Program Employee Referral Incentive Program Tuition/Education Reimbursement
Territory Management
Responsible for territory management, administration, and accountability. Building relationships with referral sources to generate steady referrals that meet sales goals Ensuring continuity between the provider practice or post-acute setting and the home setting in order to maximize patient satisfaction of respiratory and home medical equipment services Improving awareness and confidence among healthcare professionals, physicians and patients regarding current home medical equipment services Coordinating referrals to ensure timely admission and appropriate patient care based on doctor's referrals Appropriate call coverage on all key physicians and customers. Reports & records are thorough, accurate, and completed in a timely manner. Appropriate management of individual marketing and entertainment budgets. Timely to meetings, appointments, etc. Completion of delegated responsibilities in a professional and timely manner. Professional Selling Skills
Pre-call planning. Ask probing questions. Practice good listening skills. Strategic positioning. Closing sales calls (ask for the business). Handle post-call follow up. Sales Planning and Execution
Strategic sales planning and execution using market share data, competitor analysis and reputation scoring. Analyze marketplace including market share, competitors and opportunities for growth using CRM. Enters call plan and outcomes into the CRM system. Develop aggressive strategic sales goals with Sales Manager monthly. Execute strategic sales goals. Review & evaluate strategic sales goals on a regular basis with Sales Manager. Utilize marketing resources effectively to accomplish strategic sales goals. Sales & Marketing Results
Consistently achieve sales & marketing results. Regularly achieve sales goals. Effectively gain new business. Effectively retain current business. Overall Return on Marketing (ROM). Promotional Events Marketing
Oversight & execution of marketing and promotional events. Solid pre-planning of events, including all details. Begin all events with concrete event goals. Organized and effective execution of events. Consistent and accurate follow up of events. Clear and timely measurement of results from events. Return on Marketing (ROM). Results detailed and disseminated to appropriate personnel. Teamwork
Practice teamwork, courtesy, and respect. Consistently show respect for others at all levels. Active involvement in interdependent partnering with both internal and external customers. Share best practices with team members. Display teamwork attitude through behavior, actions, and activities. Requirements
Experience
Excellent verbal and written communication skills. Strong computer literacy including Microsoft Office applications. Exceptional multitasking and organizational skills Able to work effectively with minimal supervision Physically able to work seated in front of a computer for hours at a time Oxygen, PAP, NIV & DME equipment knowledge is preferred Sales & Marketing Experience Preferred Education
High school diploma or equivalent required Associates or Bachelor's Degree in relatable field preferred Licensed Respiratory Therapist or Registered Nurse preferred
Salary Description
Annual Salary + Commision
Full-time
Description
Owens (A Friesen Group Company)
Owens provides state-of-the-art medical equipment and supplies to patients and caregivers throughout the Reno territory. For more than 60 years, we've been providing custom healthcare solutions for patients and providers. we're committed to providing patients with the highest quality care, with wide range of services, including CPAP/BiPAP, capnography, non-invasive ventilation, airway clearance, and specialty therapies.
Currently seeking a motivated
Patient Care Coordinator (Sales Representative)
to join our energetic team.
Ideal candidate would be friendly, collaborative, have focus for patient care, goal driven, and have values that align with our company.
Our Core Values at Owens are:
HUMAN VALUE,
TAKE OWNERSHIP ,
MAKE THE DIFFERENCE , SET THE PACE AND
EMBRACE CHANGE.
Benefits
Medical/Dental/Vision Flexible Spending Account 401K with generous company match Paid Time Off Benefit Personal Holiday Benefit Wellness Benefit Company Sponsored Events Recognition/Rewards Program Employee Referral Incentive Program Tuition/Education Reimbursement
Territory Management
Responsible for territory management, administration, and accountability. Building relationships with referral sources to generate steady referrals that meet sales goals Ensuring continuity between the provider practice or post-acute setting and the home setting in order to maximize patient satisfaction of respiratory and home medical equipment services Improving awareness and confidence among healthcare professionals, physicians and patients regarding current home medical equipment services Coordinating referrals to ensure timely admission and appropriate patient care based on doctor's referrals Appropriate call coverage on all key physicians and customers. Reports & records are thorough, accurate, and completed in a timely manner. Appropriate management of individual marketing and entertainment budgets. Timely to meetings, appointments, etc. Completion of delegated responsibilities in a professional and timely manner. Professional Selling Skills
Pre-call planning. Ask probing questions. Practice good listening skills. Strategic positioning. Closing sales calls (ask for the business). Handle post-call follow up. Sales Planning and Execution
Strategic sales planning and execution using market share data, competitor analysis and reputation scoring. Analyze marketplace including market share, competitors and opportunities for growth using CRM. Enters call plan and outcomes into the CRM system. Develop aggressive strategic sales goals with Sales Manager monthly. Execute strategic sales goals. Review & evaluate strategic sales goals on a regular basis with Sales Manager. Utilize marketing resources effectively to accomplish strategic sales goals. Sales & Marketing Results
Consistently achieve sales & marketing results. Regularly achieve sales goals. Effectively gain new business. Effectively retain current business. Overall Return on Marketing (ROM). Promotional Events Marketing
Oversight & execution of marketing and promotional events. Solid pre-planning of events, including all details. Begin all events with concrete event goals. Organized and effective execution of events. Consistent and accurate follow up of events. Clear and timely measurement of results from events. Return on Marketing (ROM). Results detailed and disseminated to appropriate personnel. Teamwork
Practice teamwork, courtesy, and respect. Consistently show respect for others at all levels. Active involvement in interdependent partnering with both internal and external customers. Share best practices with team members. Display teamwork attitude through behavior, actions, and activities. Requirements
Experience
Excellent verbal and written communication skills. Strong computer literacy including Microsoft Office applications. Exceptional multitasking and organizational skills Able to work effectively with minimal supervision Physically able to work seated in front of a computer for hours at a time Oxygen, PAP, NIV & DME equipment knowledge is preferred Sales & Marketing Experience Preferred Education
High school diploma or equivalent required Associates or Bachelor's Degree in relatable field preferred Licensed Respiratory Therapist or Registered Nurse preferred
Salary Description
Annual Salary + Commision