Confidential
Chief of Staff, Chief Customer & Marketing Officer (CCMO)
Confidential, Bellevue, Washington, United States, 98004
Chief of Staff, Chief Customer & Marketing Officer (CCMO)
About the Company
Accomplished provider of integrated customer support & communication software solutions
Industry Information Technology and Services
Type Privately Held, VC-backed
Founded 2010
Employees 1001-5000
Funding $200+ million
Categories
CRM Information Services Information Technology SaaS Software Information Technology & Services Technology Cloud Services Computers Design Services Integration Services IT Management
Specialties
customer support software helpdesk web 2.0 saas support ticket system web based support ticket system crm itsm applicant tracking system conversion optimization suite and conversion optimization suite
About the Role
The Company is seeking a Chief of Staff for the Chief Customer and Marketing Officer (CCMO) to play a pivotal role in the growth and transformation of its customer-centric integrated customer growth organization. The successful candidate will be responsible for driving and executing transformative strategies, ensuring the success of key initiatives, and fostering a culture of results and accountability. This role demands a strategic thinker with a proven track record in the technology sector, particularly in the B2B SaaS industry, and a strong focus on operational excellence, goal setting, and organization alignment. The Chief of Staff will also be instrumental in driving communication, problem-solving, and stakeholder management, and must demonstrate exceptional leadership qualities to inspire and motivate global teams.
Applicants for the Chief of Staff position at the company should have a BA/BS degree, with a Master's degree being desirable, and a minimum of 15 years of experience in marketing or sales-related roles within the technology sector. The role requires in-depth knowledge of the B2B SaaS industry, a data-driven approach, and a proven ability to set and achieve ambitious goals. The ideal candidate will have a strong business acumen, excellent communication skills, and the ability to manage budgets and financial planning. Experience in leading transformation initiatives, crisis management, and the ability to thrive in a fast-paced, dynamic environment are essential. The Chief of Staff will be expected to travel up to 20% of the time and must be adept at building and maintaining relationships at all levels of a large, multi-country organization.
Hiring Manager Title Vice President of Integrated Customer Growth (ICG) Strategy & Programs
Travel Percent 20%
Functions
Marketing Sales/Revenue Business Development
About the Company
Accomplished provider of integrated customer support & communication software solutions
Industry Information Technology and Services
Type Privately Held, VC-backed
Founded 2010
Employees 1001-5000
Funding $200+ million
Categories
CRM Information Services Information Technology SaaS Software Information Technology & Services Technology Cloud Services Computers Design Services Integration Services IT Management
Specialties
customer support software helpdesk web 2.0 saas support ticket system web based support ticket system crm itsm applicant tracking system conversion optimization suite and conversion optimization suite
About the Role
The Company is seeking a Chief of Staff for the Chief Customer and Marketing Officer (CCMO) to play a pivotal role in the growth and transformation of its customer-centric integrated customer growth organization. The successful candidate will be responsible for driving and executing transformative strategies, ensuring the success of key initiatives, and fostering a culture of results and accountability. This role demands a strategic thinker with a proven track record in the technology sector, particularly in the B2B SaaS industry, and a strong focus on operational excellence, goal setting, and organization alignment. The Chief of Staff will also be instrumental in driving communication, problem-solving, and stakeholder management, and must demonstrate exceptional leadership qualities to inspire and motivate global teams.
Applicants for the Chief of Staff position at the company should have a BA/BS degree, with a Master's degree being desirable, and a minimum of 15 years of experience in marketing or sales-related roles within the technology sector. The role requires in-depth knowledge of the B2B SaaS industry, a data-driven approach, and a proven ability to set and achieve ambitious goals. The ideal candidate will have a strong business acumen, excellent communication skills, and the ability to manage budgets and financial planning. Experience in leading transformation initiatives, crisis management, and the ability to thrive in a fast-paced, dynamic environment are essential. The Chief of Staff will be expected to travel up to 20% of the time and must be adept at building and maintaining relationships at all levels of a large, multi-country organization.
Hiring Manager Title Vice President of Integrated Customer Growth (ICG) Strategy & Programs
Travel Percent 20%
Functions
Marketing Sales/Revenue Business Development