UX Researcher II Job at Insight Global in Raleigh

Overview

As a UX Researcher II, you will ensure our products are user-focused from the beginning through collaboration with product managers, technology leaders and UX designers on research strategy, determining the best study methodologies, and working directly with customers to gather feedback and insights. We are currently seeking a mid-level researcher to work with a senior researcher on our core products. Your purpose is to lead and conduct user research to inform product design decisions. You will analyze data, generate insights, and collaborate with cross-functional teams to enhance user experiences. Your work will directly impact the development of intuitive and user-friendly products.

Responsibilities

• Lead and conduct user research to inform product design decisions.
• Collaborate with product managers, technology leaders and UX designers on research strategy and methodologies.
• Work directly with customers to gather feedback and insights.
• Analyze data, generate insights, and collaborate with cross-functional teams to enhance user experiences.
• Work with a senior researcher on core products.

Qualifications

• Experience with user research methods such as usability testing, interviews and surveys.
• Ability to lead small to medium projects.
• Experience with a survey tool such as SurveyMonkey or Qualtrics.
• Ability to prioritize research findings based on the research questions and strategic importance.
• Bachelor's or master's degree and 2-5 years of experience.

Company & Equal Opportunity

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.