Vice President, Head of User Experience (UX) Job at Workiva, Inc. in New York

Overview

Workiva delivers the world's leading AI platform for mission-critical work in the Office of the CFO and beyond. Finance, sustainability and GRC teams at more than 6,000 organizations rely on Workiva as the collaboration platform for their most important work. People all over the world use our connected, AI-platform to simplify their most complex challenges at enterprise scale.

What You'll Do

• Translate company strategy into operational goals and metrics for the team that serve to align and motivate employee performance
• Align with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic plan
• Scale team processes to foster operational excellence in the craft of UX including the use of leading AI-tools
• Build a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individuals
• Provide leaders with coaching on design leadership and decision-making, people management, and communication skills, and offer developmental opportunities to enhance their skills, motivation, and performance
• Demonstrate Servant Leadership qualities, creating an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs
• Establish and maintain relationships and effectively communicate with customers, business unit leaders and senior management to raise visibility of UX and ensure collaboration with key stakeholders
• Collaborate with design leaders to establish guidelines, principles, and standards for consistent user experience across teams
• Work with the Research Director to establish a comprehensive research strategy and ensure insights influence design decisions and are effectively communicated across product teams

What You'll Need

Minimum Qualifications

• 15+ years of progressive relevant experience in user experience, with measurable impact, preferably in B2B software development or related technology
• At least 10 years of leadership experience in design management
• A B.A. or B.S. in human-computer interaction, psychology, computer science or software engineering; advanced degrees such as MA, PhD, or MBA are desirable but not required

Preferred Qualifications

• Ability to conceive and articulate a compelling vision with effective strategy and execution
• Deep understanding of user-centered design principles, frameworks and methodologies, applied to real-world problems from user insights
• Solid understanding of UX principles and B2B research methodologies
• Experience building and scaling design organizations beyond 50+ individuals
• Strong communication, presentation, and interpersonal skills to influence stakeholders at all levels
• Experience working in an Agile development environment
• Strong analytical skills to use data and analytics to inform design decisions
• Proficiency with design and prototyping tools such as Sketch, Figma, InVision, and Adobe Creative Suite
• Ability to recruit, retain, and nurture a culture of excellence and strong team relationships
• Strong customer orientation, ability to dive deep, and problem-solving skills

Working Conditions & Travel Requirements

• Availability for 25-30% travel to meet with teams in other offices, customers, vendors, and/or suppliers, attend trade shows, etc.
• Reliable internet access for remote work

How You'll Be Rewarded

Salary range in the US: $270,000.00 - $351,000.00

• A discretionary bonus typically paid annually
• Restricted Stock Units granted at time of hire
• 401(k) match and comprehensive employee benefits package

The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will consider a wide range of factors including skills, qualifications, experience, and other relevant factors.

Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic.

Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com

Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards.

Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment.

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