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Gilead Sciences

Director, Marketing - Creative Operations Job at Gilead Sciences in San Mateo

Gilead Sciences, San Mateo, CA, US, 94409

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At Gilead, we're creating a healthier world for all people. For more than 35 years, we've tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer - working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world's biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.

Every member of Gilead's team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we're looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

The Director of Creative Operations will be responsible for building and scaling the operations, processes, and technologies that enable derivative content creation for the U.S. market at Gilead. This leader will establish best practices to adapt, repurpose, and extend approved U.S. creative assets across channels - driving speed, efficiency, and compliance while unlocking greater creative impact.

This role will champion modular content strategies, operationalize derivative asset production, and introduce future-ready ways of working with AI to accelerate creative development, review, and distribution. The successful candidate will bring deep expertise in creative operations, content governance, and agency management, with a proven ability to set up scalable systems that maximize reuse and prepare the organization for next-generation creative workflows.

This position is based in Foster City, CA, with 3 days in office (Tues, Wed, Thurs).

Key Responsibilities

  • Establish scalable operations for derivative content creation, enabling efficient adaptation of core U.S. assets across channels and audiences.

  • Champion and expand the use of modular content , embedding reuse-first practices into creative workflows for the U.S. market.

  • Partner with brand, creative, agency, and regulatory teams to set operational standards for derivative and modular content delivery in the U.S. market.

  • Introduce AI-enabled workflows (e.g., smart tagging, automated versioning, adaptive templates) to accelerate U.S. creative production and review.

  • Oversee and optimize creative technology platforms , including Veeva Vault PromoMats, DAM systems, and workflow automation tools.

  • Define content hierarchies, metadata, and tagging structures to maximize searchability, reuse, and automation of U.S.-focused assets.

  • Drive agency management , ensuring external partners align with Gilead's standards for derivative and modular content in the U.S. market.

  • Develop playbooks, training programs, and toolkits to embed derivative content practices across marketing and creative teams.

  • Implement KPIs and dashboards to measure content reuse, efficiency gains, and speed-to-market improvements in the U.S. context.

  • Lead, mentor, and grow a creative operations team focused on scalability, innovation, and compliance.

  • Act as a change leader , embedding modular, derivative, and AI-driven approaches into Gilead's future ways of working.

Basic Qualifications

  • Bachelor's degree and 12+ years' relevant experience

  • OR Master's degree and 10+ years' relevant experience

  • OR PhD and 8+ years' relevant experience

Preferred Qualifications

  • Proven experience in agency management and leading creative teams delivering content across all digital channels (Email, Web, Banners, etc.).

  • Extensive expertise in modular content strategies , derivative content creation , and their implementation in regulated environments .

  • Deep knowledge of Veeva Vault PromoMats , Digital Asset Management (DAM) systems , and other content management and workflow technologies .

  • Demonstrated ability to embed a reuse-first mindset and implement processes that drive content efficiency and scalability .

  • Strong leadership experience in managing creative, development, or project management teams.

  • In-depth understanding of the pharmaceutical marketing and regulatory landscape .

  • Excellent change management, project management, and communication skills , with the ability to collaborate effectively across marketing, legal, medical, regulatory, and IT teams .

People leader accountabilities

  • Create inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams.

  • Develop talent - understand the skills, experience, aspirations and potential of their employees and coach them on current performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and realize their purpose.

  • Empower teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

  • Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact ApplicantAccommodations@gilead.com for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' (https://www.eeoc.gov/employers/eeo-law-poster) poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT (http://www.dol.gov/whd/regs/compliance/posters/eppac.pdf)

YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

PAY TRANSPARENCY NONDISCRIMINATION PROVISION (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.

Gilead Sciences, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for all people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

In Summary: The Director of Creative Operations will be responsible for building and scaling the operations, processes, and technologies that enable derivative content creation for the U.S. market at Gilead . The successful candidate will bring deep expertise in creative operations, content governance, and agency management . This position is based in Foster City, CA, with 3 days in office (Tues, Wed, Thurs) En Español: En Gilead, estamos creando un mundo más saludable para todas las personas. Durante más de 35 años, hemos abordado enfermedades como el VIH, la hepatitis viral, COVID-19 y el cáncer - trabajando sin descanso para desarrollar terapias que ayuden a mejorar vidas y garantizar el acceso a estas terapias en todo el planeta. Continuamos luchando contra los mayores desafíos sanitarios del mundo, y nuestra misión requiere colaboración, determinación y una búsqueda incesante para hacer una diferencia. Cada miembro del equipo de Gilead desempeña un papel crítico en el descubrimiento y desarrollo de innovaciones científicas que cambian la vida. Nuestros empleados son nuestro mayor activo mientras trabajamos para lograr nuestras ambiciones audazes, y buscamos la próxima ola de gente apasionada y ambiciosa dispuesta a tener un impacto directo. Creemos que cada empleado merece una gran oportunidad. Los líderes humanos son la piedra angular para crear experiencias y procesos responsables. Como se puede adaptar al entorno de trabajo de todos los empleados de Gilead, así como la creación de tecnologías creativas y creativos que ahora se desarrollan en Estados Unidos. El candidato exitoso aportará una profunda experiencia en operaciones creativas, gobernanza de contenidos y administración de agencias, con la capacidad comprobada para establecer sistemas escalables que maximizan el reuso y preparan a la organización para los flujos de trabajo creativos de próxima generación. Esta posición está basada en Foster City, CA, con 3 días de mandato (Tues, Wed, Thurs). Definir jerarquías de contenido, metadatos y estructuras de etiquetado para maximizar la búsqueda, reutilización y mejora de la velocidad al mercado en el contexto estadounidense. Dirigir la gestión de agencias , asegurando que los socios externos se alineen con los estándares de Gilead para contenidos derivados y modulares en el mercado estadounidense. Desarrollar libros de juego, programas de capacitación y kits de herramientas para incorporar prácticas de contenido derivado a través de equipos creativos y de marketing. Implementar KPI y tablas de control para medir el reuso de contenidos, ganancias de eficiencia y mejoras de velocidad hacia el mercado dentro del contexto estadounidense . Liderazgo, mentoría y desarrollo de operaciones de un equipo creativo líder enfocado en escalabilidad, innovación y cumplimiento. Actúa como líder de cambio, integrando ambientes modulados, derivadas y enfoques impulsados por AI en las formas futuras de administración de contenido. Fuerte experiencia de liderazgo en la gestión de equipos creativos, de desarrollo o de administración de proyectos. Comprensión profunda del panorama farmacéutico y regulatorio . Excelentes habilidades para el manejo de cambios, gestión de proyectos y comunicación , con la capacidad de colaborar eficazmente a través de equipos de marketing, legales, médicos, reguladores e informáticos . Responsabilidad de los líderes de las personas Crear inclusión - conocer el valor comercial de diversos equipos, incluir modelos e incrustar el valor de la diversidad en la forma en que gestionan sus equipos. Desarrollar talento - comprender las habilidades, la experiencia, aspiraciones y el potencial de sus empleados y entrenarlos sobre el rendimiento actual y futuro potencial. Aseguran que los empleados reciban la retroalimentación e información necesaria para crecer, cumplir su propósito. Equipos de empoderamiento - conectar al equipo con la organización alineando objetivos, propósitos y objetivos organizacionales, y eliminarlas. Proporcionan a los desarrolladores y a su equipo un conocimiento más amplio de cómo conectarse al ecosistema. Este puesto también puede ser elegible para una bonificación anual discrecional, incentivos a largo plazo basados en acciones discrecionales (la elegibilidad puede variar según el papel), tiempo libre pagado y un paquete de beneficios. Los beneficios incluyen planes de seguro médico, dental, visión y vida patrocinados por la compañía.* Para obtener información adicional sobre los beneficios, visite: https://www.gilead.com/carreras/compensación-beneficios y bienestar Con el fin de garantizar un alojamiento razonable para las personas protegidas por la Sección 503 del Acta de Rehabilitación de 1973, la Ley de Redistribución de Veteranos de la Era Vietnam de 1974 y el Título I de la Ley Americana con Discapacidades de 1990, los solicitantes que requieren alojamientos en el proceso de solicitud de empleo pueden contactar ApplicantAccommodations@gilead.com para obtener ayuda. Para más información sobre la igualdad de oportunidades de trabajo, consulte el cartel "Conozca sus derechos" (https://www.eeoc.gov/employers/eeo-law-poster). NOTA: EMPLOYEE POLYGRAPH PROTECTION ACTATES (http:// www.dol.gov /whd/regs/compliance/posters/eppac.pdf) SUER RIGHILTS UNSPORTS FAMICAL AND THE MEDICAL PAYMENT OF WORKTHFOLDING INFORMATION. Es una empresa biofarmacéutica que ha perseguido y logrado avances en la medicina durante más de tres décadas, con el objetivo de crear un mundo más saludable para todas las personas. La compañía se compromete a promover medicamentos innovadores para prevenir y tratar enfermedades potencialmente mortales, incluyendo VIH, hepatitis viral y cáncer. Gilead opera en más de 35 países del mundo, con sede en Foster City, California..