Technical Writer Job at ZipRecruiter in Golden

Overview

Position Summary: We’re seeking a detail-oriented Technical Writer to support a county-wide effort to update and standardize approximately 300 internal job aids. This project focuses on applying a new document template, ensuring content clarity, and validating accessibility compliance. The role is perfect for someone who enjoys making technical content clean, consistent, and user-friendly and is passionate about inclusive design.

Responsibilities

• Apply existing content into standardized Microsoft Word templates
• Edit job aids for clarity, consistency, and plain language
• Conduct accessibility checks (e.g., heading hierarchy, alt text, contrast)
• Collaborate with subject matter experts (SMEs) to clarify content and apply revisions
• Finalize documents and prepare for SharePoint publishing
• Track and report document status and progress

Required Skills and Experience

• Strong writing and editing skills
• Proficiency in Microsoft Word and document formatting
• Familiarity with digital accessibility principles (Section 508, WCAG 2.1)
• Experience using Adobe Acrobat Pro to validate accessibility in exported PDFs, including use of the Accessibility Checker, Tags panel, and Reading Order tools
• Ability to follow templates and content guidelines with high attention to detail
• Basic experience using screen readers or assistive tech for accessibility checks
• Strong time management and organizational skills
• Clear written and verbal communication

Qualifications

• Experience updating or editing instructional or technical content (e.g., job aids, user guides, Standard Operating Procedures)
• Familiarity with plain language best practices
• Experience working with cross-functional teams or subject matter experts
• Knowledge of SharePoint or document publishing workflows
• Experience with Common Look or other advanced PDF accessibility tools
• Understanding of PDF tagging and remediation workflows using Adobe Acrobat Pro
• Interest in training, adult learning, or IT education environments

About the Team

This role is part of the Training & Communications Team in Jefferson County’s Business Innovation & Technology (BIT) department. We’re a collaborative, mission-driven team dedicated to helping staff learn and succeed through accessible, well-designed technical resources. This project is part of a broader initiative to improve our employees’ access and use of technology tools across the organization.