Highwire
Public Relations Account Director (B2B Technology, Cybersecurity, Financial Serv
Highwire, Austin, TX, US, 78716
Overview Public Relations Account Director (B2B Technology, Cybersecurity, Financial Services) role at Highwire. Highwire is a modern strategic communications and digital marketing agency designed for disruptive companies. We work with high-growth technology companies and established brands looking to reinvent themselves.
Highwire believes that storytelling fuels transformation and strives to represent all voices. We foster an inclusive environment where everyone—regardless of age, race/ethnicity, size, shape, gender identity, sexual orientation, religion and different abilities—can feel safe, celebrated and worthy. Our people-first culture is driven by core values: Team Empowerment, Growth Mindset, Inclusion Always, Fierce Distinction. We are a values-driven agency committed to diversity, inclusion, and belonging.
Key Responsibilities Media/Influencer Relations
Build and maintain relationships with business, broadcast, and influencer media; mentor staff to develop the same
Creative use of social media channels to engage and support efforts
Ongoing engagement of media for the agency (e.g., blog Q&A, lunch talks, etc.)
Measure the ROI of communications activities
Experience with social media influencer engagement, content campaigns, and media coverage amplification
Client Service/Management: deliver exemplary service for specified clients
Develop strong working relationships with clients and understand their business, competitors, and industry bodies
Identify key messages and audiences; develop strategic communications plans
Deliver projects on time and on budget; understand account financials and manage hours vs. fees
Proactively communicate with clients on deliverables and budget; identify opportunities for organic growth and meet revenue targets
Develop and maintain strong media relationships; stay informed on market trends and client needs
Own account management to ensure accurate monthly billing, client expenses recoupment, and current accounts
Lead execution of programs (writing/editing, media relations, social, digital, crisis work) as appropriate; be an ambassador for the agency
Writing Proficiencies: plan campaigns, generate/edit award submissions, press releases, fact sheets, backgrounders, biographies, briefing books, pitches, Q&As, and related materials
Maintain professional, articulate client communication; develop consistent, creative pitches
Agency Operations: manage 2 direct reports; support development goals and performance reviews; participate in new business; attend networking events; promote a respectful, enthusiastic, and professional work environment
Self Development: set quarterly goals with leadership; prioritize based on impact and timelines; drive projects independently and meet deadlines
Requirements At least 7 years PR agency experience
Strong academic record with emphasis on English and/or Business
Core consumer brand PR background with knowledge of corporate PR and crisis management
Experience managing reactive and proactive press office; handling press inquiries
Experience measuring the ROI of communications activities
Experience with influencer engagement, content campaigns, and media coverage amplification
Excellent publicity skills and deep understanding of media/editorial requirements
Creative thinker with a wide network of national, regional, and business media contacts
Proven ability to deliver impactful PR campaigns from inception to delivery
Strong relationship-building skills across internal and external stakeholders
Superior written and verbal communication; strong organizational and time management abilities
Team player who performs well under pressure and adapts to change
Benefits Competitive salary
Merit-based bonuses and promotions
Hybrid work model
Excellent vacation policy including extended summer and winter breaks
Empower Hours on Fridays; optional early logout
401K match
Medical and dental benefits; FSA
Paid parental leave
Commuter benefit
Home office stipend; growth mindset stipend
Technology reimbursement; wellness benefit
Donation match; mentorship; monthly recognition; referral bonuses
Regular team events and dog-friendly environment
Job location: Austin, TX
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