Peak Properties is hiring: Community Manager in Arlington Heights

Overview

Peak Properties is seeking a Community Manager to lead operations at a large, new construction apartment community located in Arlington Heights, IL. This leadership role involves overseeing all aspects of property operations, including tenant relations, staff supervision, maintenance coordination, and financial management.

Responsibilities

• Tenant Relations
  • Work closely with the leasing team to process new applications and communicate with future residents on move-in instructions.
  • Be the primary point of contact for residents on lease renewals, general complaints, lease questions, and collections.
  • Process, update, and maintain detailed tenant information in CRM (Yardi/RentCafé).
  • Create and coordinate resident events, newsletters, and community notifications.
• Leadership & Team Management
  • Manage an onsite team of 5+ people, which may include but are not limited to: Assistant Property Managers, Building Engineers, Janitors, and Service Technicians.
  • Ability to recruit, train, and retain staff.
• Facilities Management
  • Regularly inspect property and units and coordinate repairs, inspections, and certificates as needed.
  • Work with maintenance team on scheduling & assessing work orders, collect and document vendor updates, and facilitate new bids from contractors.
  • Maintain organized documentation of all mechanical equipment (make, model, serial numbers) along with a detailed preventative maintenance log with notes on historical maintenance issues & associated repair costs.
• Financial Reporting & Operational Oversight
  • Create, manage, and report on property financials (monthly variance analysis, annual budget preparation, etc.) and property operations (leasing updates, tenant feedback, building events, etc.).
  • Practical understanding of operating expenses and revenue management strategies with the ability to articulate their impact on NOI.
  • Participate and lead recurring meetings with ownership.
  • Work closely with management & ownership to implement new revenue strategies and participate in ad-hoc projects as instructed by management.
  • Ensure compliance with management agreement.

Qualifications

• Proven lease-up & revenue management experience with large, new construction multifamily assets (200+ units) highly preferred.
• Quantifiable track record of driving absorption, managing marketing strategy, and achieving leasing targets.
• Exceptional organizational skills with a strong attention to detail.
• Demonstrated leadership in building, managing, and motivating high-performing onsite teams (leasing, maintenance, assistant managers, etc.).
• Strong command of multifamily financials, including budgeting, forecasting, P&L management, and NOI optimization.
• Proficient in property management systems (preferably Yardi) and Microsoft Excel.
• Familiarity with technical building systems.
• Strategic thinker with sound judgment and independent decision-making ability aligned with ownership objectives.
• Experience with compliance & reporting on affordable units (ARO, IHO, etc.).
• Bachelor’s degree in Business Administration, Real Estate, or related field preferred; CAM, CPM, or ARM designation a plus.
• Ability to access emails on weekends and be available to resolve time-sensitive issues outside of normal business hours as needed.
• Active Illinois real estate broker license.

Compensation & Benefits

• Base salary range of $100,000-$115,000 based on experience.
• Potential bonus eligibility. Actual bonuses, if any, are awarded at the discretion of the Company.
• Health, dental, vision care, life insurance, and long-term disability coverage options
• 401k participation
• PTO
• Company-paid holidays, birthday, and sick time.