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Mediabistro

UX Researcher

Mediabistro, New York, New York, us, 10261

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Overview

UX Researcher ROCGJP00037199 Hourly pay:

50-$60 / hr Worksite: Leading biotechnology company (New York City, NY - Onsite) W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program PSL 40 hours / week, 6 Month Assignment A leading biotechnology company is seeking a UX Researcher to join the Computational Sciences Center. The successful candidate will be the bridge between our users-world-class scientists, and domain experts in biomedicine and drug development and our development team. Responsibilities

Define Product Strategy Through UX Research: Lead end-to-end user research and usability testing to directly inform product decisions, identifying critical pain points in the scientific workflow, and uncovering new opportunities for agents and agentic frameworks. Design and Execute Rigorous Usability Studies: Develop and implement a range of user testing methodologies, from contextual inquiries to heuristic evaluations. Operationalize User Feedback: Build and manage a systematic process for gathering, analyzing, and tracking qualitative user feedback over time, helping the team monitor user satisfaction and make data-informed improvements to models, agents, and infrastructure. Build a User-Testing Infrastructure: Create and maintain reusable testing protocols, participant recruitment pipelines, and insight repositories to elevate the quality and efficiency of user research across the organization. Qualifications

3-5+ years of experience conducting UX research and usability testing, preferably with complex, expert-facing systems. 3-5+ years of experience in qualitative and quantitative research, generative and usability research, longitudinal studies, data analysis, product experimentation, A/B testing, and user experience benchmarking. Experience with UserTesting, Contentsquare or similar usability testing platforms. Experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management. Experience with LLM-based applications and standardized protocols like MCP is preferred. Experience working on internal tools with subject matter experts and stakeholders is preferred. Connect deep user insights to product strategy, roadmap decisions, and ultimately, scientific and business impact. Strong analytical skills and ability to synthesize complex, often ambiguous, qualitative data into clear, actionable themes. Enjoy tackling ambiguous, high-stakes problems and have a genuine curiosity for understanding the drug discovery process. UX Testing / Benchmarking. LLMs & Agents. Experience in biotech, pharma, or a related industry shipping an internal build / software / product.

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