UX Researcher Job at Avispa Technology in New York

UX Researcher ROCGJP00037199
* Hourly pay: $50-$60/hr
* Worksite: Leading biotechnology company (New York City, NY - Onsite)
* W2 Employment, Group Medical, Dental, Vision, Life, Retirement Savings Program, PSL
* 40 hours/week, 6 Month Assignment

A leading biotechnology company is seeking a UX Researcher to join the Computational Sciences Center. The successful candidate will be the bridge between our users-world-class scientists, and domain experts in biomedicine and drug development and our development team.

UX Researcher Responsibilities:
* Define Product Strategy Through UX Research: Lead end-to-end user research and usability testing to directly inform product decisions, identifying critical pain points in the scientific workflow, and uncovering new opportunities for agents and agentic frameworks.
* Design and Execute Rigorous Usability Studies: Develop and implement a range of user testing methodologies, from contextual inquiries to heuristic evaluations.
* Operationalize User Feedback: Build and manage a systematic process for gathering, analyzing, and tracking qualitative user feedback over time, helping the team monitor user satisfaction and make data-informed improvements to models, agents, and infrastructure.
* Build a User-Testing Infrastructure: Create and maintain reusable testing protocols, participant recruitment pipelines, and insight repositories to elevate the quality and efficiency of user research across the organization.

UX Researcher Qualifications:
* 3-5+ years of experience conducting UX researcher and usability testing, preferably with complex, expert-facing systems.
* 3-5+ years of experience in qualitative and quantitative research, generative and usability research, longitudinal studies, data analysis, product experimentation, A/B testing, and user experience benchmarking.
* Experience in biotech, pharma, or a related industry shipping an internal build/software/product.
* Experience with UserTesting, Contentsquare or similar usability testing platforms.
* Experience building and scaling a user research practice, including establishing processes for recruitment, testing, and knowledge management.
* Experience with LLM-based applications and standardized protocols like MCP is preferred.
* Experience working on internal tools with subject matter experts and stakeholders is preferred.
* Connect deep user insights to product strategy, roadmap decisions, and ultimately, scientific and business impact.
* Strong analytical skills and are comfortable synthesizing complex, often ambiguous, qualitative data into clear, actionable themes.
* Enjoy tackling ambiguous, high-stakes problems and have a genuine curiosity for understanding the drug discovery process.
* UX Testing / Benchmarking.
* LLMs & Agents.
* Experience in biotech, pharma, or a related industry shipping an internal build/software/product.