Growth Marketing Specialist
The Growth team drives user and revenue growth across ChatGPT's consumer and business segments worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering.
Growth Marketing is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT's transformative potential in users' daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets.
This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making.
About the Role
We are seeking a full-funnel growth athlete with deep expertise in performance marketing strategy, launch execution, and optimization, coupled with strong analytical and technical acumen. You will own growth initiatives end-to-end - from ideation and creative development to deployment, measurement, and iteration. This role is highly cross-functional and will require close collaboration with engineering, data science, and design teams to design scalable systems that accelerate growth efficiently.
You'll focus on scaling paid acquisition, improving conversion through experimentation, and building the growth infrastructure needed to maximize ROI while expanding into new channels, markets, and segments.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In This Role, You Will:
- Designing and executing global paid acquisition campaigns across multiple channels (search, social, influencer, programmatic, emerging formats) to drive high-quality user growth.
- Leading growth experiments and A/B testing - defining hypotheses, setting up measurement frameworks, enhancing conversions, and translating insights into scalable playbooks.
- Partnering with engineering and data science to build, test, and refine growth tooling, creative ops automation, and optimization algorithms.
- Managing full-funnel performance metrics, from CPM/CPC to LTV/CAC, and identifying new opportunities for efficiency and scale.
- Developing AI-native workflows that transform how we scale, reach, personalize bringing users from out-of-product experiences to in-product entry points and LTV-optimized user journeys.
- Build AI-first creative systems, collaborating with design to rapidly prototype and test high-performing assets.
- Expanding growth channels and market coverage, with attention to localization and regional performance nuances.
- Driving influencer and creator partnerships as part of the paid and organic growth mix.
- Collaborating with product teams to improve in-product conversion and onboarding flows.
- Developing and refining our attribution models, marketing tech stack, and automation processes to ensure we're always optimizing for maximum impact.
You Might Thrive In This Role If You Are/Have:
- 8+ years of experience in growth marketing, performance marketing, or growth product management, ideally in high-growth tech.
- Proven ability to launch, scale, and optimize paid channels at significant budgets.
- Strong analytical skills and proficiency with measurement tools (Google Analytics, internal BI tools, experimentation platforms).
- Experience with AI-driven marketing tools, creative ops engineering, and workflow automation.
- Familiarity with engineering concepts and ability to work with technical teams to ship growth and martech infrastructure.
- A test-and-learn mindset and comfort with fast-paced, ambiguous environments.
- Excellent cross-functional communication skills and stakeholder management experience.
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
In Summary: The Growth team drives user and revenue growth across ChatGPT's consumer and business segments worldwide . We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering . En Español: El equipo de crecimiento impulsa el crecimiento del usuario y las ganancias en los segmentos de consumo y negocios de ChatGPT en todo el mundo. Operamos a través del entorno completo - desde la concienciación y adquisición hasta la activación, retención y expansión - utilizando una combinación de marketing de rendimiento global, flujos de trabajo impulsados por inteligencia artificial, optimización dentro del producto, conocimientos, experimentación e ingeniería de operaciones creativas. Este papel es altamente interfuncional y requerirá una estrecha colaboración con los equipos de ingeniería, ciencia de datos y diseño para diseñar sistemas escalables que aceleren el crecimiento eficientemente. Se centrará en la escalada de adquisiciones pagadas, mejorar las conversiones a través de la experimentación y construir la infraestructura de crecimiento necesaria para maximizar el ROI mientras se expande a nuevos canales, mercados y segmentos. Este rol está basado en San Francisco, CA. Utilizamos un modelo de trabajo híbrido de 3 días por semana en la oficina y ofrecemos asistencia de reubicación a nuevos empleados. En esta función, usted: Diseñando e ejecutando proyectos globales de compra AI en múltiples canales (search, social, influencers, programmatic, formatos emergentes) para impulsar el rápido crecimiento del usuario. Ampliar los canales de crecimiento y la cobertura del mercado, con atención a la localización y los matices regionales de rendimiento. Impulsando asociaciones entre influencers y creadores como parte de la mezcla de desarrollo orgánico y remunerado. Colaborando con equipos de producto para mejorar las conversiones en productos y los flujos de incorporación. Desarrollar y refinar nuestros modelos de atribución, tech stack de marketing y procesos de automatización para garantizar que siempre optimizemos el máximo impacto. You Might Thrive In This Role If You Are/Have: 8+ años de experiencia en mercadeo de aumento, desempeño de marketing o gestión de productos en crecimiento, idealmente en tecnología de alto crecimiento. Capacidad comprobada de lanzar, escalar y optimizar canales a presupuestos significativos. Fuertes habilidades analíticas y seguridad ambiental con beneficios de medición (Google, herramientas dedicadas a BI, plataformas de experimentación). Experiencia con herramienta de manejo internos de inteligencia artificial, operaciones abiertas y sistemas de trabajo abiertos. La IA es una herramienta extremadamente poderosa que debe ser creada con la seguridad y las necesidades humanas en su núcleo, y para lograr nuestra misión, debemos abarcar y valorar las muchas perspectivas, voces y experiencias diferentes que forman todo el espectro de la humanidad. Somos un empleador de igualdad de oportunidades y no discriminamos por raza, religión, color, origen nacional, sexo, orientación sexual, edad, estatus veterano, discapacidad, información genética u otra característica legalmente protegida aplicable..