Community Manager Job at Asset Living in Portland

Overview

Community Manager role at Asset Living. Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our growing portfolio includes properties across the country in multifamily, single-family rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. We believe in leadership through collaboration and opportunity for growth. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is an Accredited Management Organization (AMO) with IREM.

Responsibilities

• Oversee all operations of a housing community under the supervision of the Regional Manager.
• Manage personnel, leasing, maintenance, financials, administration, and risk management for the property.
• Supervise on-site staff to ensure compliance with Asset Living policies, safety and fair housing guidelines, and liability considerations.
• Screen, hire, train, coach, and develop on-site staff; provide ongoing training and performance management.
• Plan and assign office and maintenance tasks; maintain staff schedules.
• Address performance issues, document appropriately, communicate with supervisor and HR, and terminate when necessary.
• Promote a positive work environment and high-quality job performance among staff.
• Ensure staff compliance with company policies and procedures.
• Develop and monitor annual operating budgets/forecasts; manage financial activities including deposits, rent collections, and charges; ensure timely reporting and coding of vendor invoices.
• Develop yearly marketing plans and implement leasing strategies; ensure effective leasing techniques and accurate reporting.
• Handle resident concerns, complaints, and requests to maintain resident satisfaction; implement retention programs.
• Show, lease, and move in prospective residents in a timely and professional manner.
• Maintain administrative and leasing reporting accuracy and timeliness; lead property emergencies per company guidelines.
• Monitor service request turnaround, maintenance responsiveness, property appearance, and timely repairs; conduct regular property inspections.
• Plan and manage resources, equipment, and supplies; obtain bids and manage vendor relationships.
• Direct and monitor maintenance, construction, and rehabilitation activities to ensure quality and expeditious completion.

Education/Experience

• High School Diploma or Equivalent; Bachelor’s degree preferred, or four years’ experience in housing, or one to two years related experience and/or training; or an equivalent combination.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform on-site software functions; basic computer skills required.
• Basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regularly communicate with others; ability to work overtime, weekends, and night hours for emergencies.
• Remain stationary for periods, or move about to accomplish tasks; work in various environments including outdoors in weather conditions.
• Ability to ascend/descend ladders, stairs, and other structures; lift and move objects up to 25 lbs.; operate machinery or power tools and vehicles as needed.

License/equipment

• Must have reliable transportation due to emergency on-call requirement.

Salary

$34 per hour to $35 per hour

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales