Senior Community Manager Job at Asset Living in Vancouver

Company Overview

Asset Living is a third-party management firm and a partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering value to our partners. Our portfolio includes properties across the country that span multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and helps drive innovation and results for our clients and communities across the US. We empower employees to lead, collaborate, and grow as the company grows. Asset Living is recognized as one of the nation\'s Best and Brightest Places to Work and is ranked in the NMHC top 50 professionals. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO).

Join Asset Living as a Senior Community Manager to oversee the operations of a housing community under the supervision of the Regional Manager.

Position

Role: Senior Community Manager

Responsibilities

• Oversee all phases of property operations including personnel, leasing, maintenance, financials, administration, and risk management.
• Supervise on-site staff to ensure compliance with Asset Living policies, safety, fair housing guidelines, and liability controls.
• Personnel management: screen, hire, train, coach, and develop on-site staff; conduct ongoing training and performance management; complete staff schedules.
• Financial management: aim to maximize net operating income through cost controls and revenue/leasing improvements; develop operating budgets/forecasts; monitor deposits, rent collections, and vendor invoices; ensure timely financial reporting.
• Strategic leasing management: develop yearly marketing plans, implement leasing strategies, ensure effective closing, follow-up, leasing documentation, and reporting systems.
• Resident relations: address resident complaints and requests; develop and implement retention programs; conduct showings, leases, and move-ins.
• Administrative and maintenance management: ensure accurate leasing reporting, manage emergencies per company guidelines, monitor service requests, and maintain property appearance with regular inspections.
• Resource management: obtain bids, manage vendors, and ensure efficient use of property resources and staff direction for maintenance, construction, and rehabilitation activities.

Qualifications

• High School Diploma or equivalent; Bachelor’s degree preferred or four years of housing industry experience; or a combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to perform on-site software functions; basic computer skills required.
• Knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• Regular communication with others; ability to work overtime, weekends, and nights as needed for emergencies.
• Ability to remain stationary or move about as needed; may require climbing stairs or ladders and lifting up to 25 lbs; may work in various environments and temperatures.

Licenses/Equipment

• Reliable transportation due to on-call emergency requirements.

Salary Range: $26 per year to $29 per year.