Thrive Communities is hiring: Assistant Community Manager in Redmond

Overview

Station House – Edmond, WA. Salary: $28 per hour. Schedule: Full-time; Monday - Thursday 9am - 6pm, Sunday 10am - 5pm. Learn more about Station House here: www.stationhouseredmond.com

Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive.

Benefits
Thrive has been voted one of Washington and Portland's best workplaces for several consecutive years. Benefits include:

• 32 paid days off per year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Housing discount may be available
• Employer matched 401k retirement plan
• Bonus potential
• Leasing & renewal commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered long-term disability insurance
• Fully covered life insurance with supplemental options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary insurance options (Critical Illness, Accident, Hospital Indemnity, Short-term Disability)
• Pet insurance discounts
• Parking & transit commuter benefits
• Annual professional development reimbursement
• Training opportunities and career progression plans
• Opportunities to participate on company committees (Event Planning, HR Advisory Council, Safety, and more)
• Company-wide parties and events

Job Responsibilities

• Income Collection & Accounts Payable
• Maintains accurate resident records; updates rents, deposits and fees daily; issues notices when necessary (late payments, eviction notices, returned check memos)
• Deposits all receipts prior to bank close each day
• Enters invoices daily for timely payment
• May use and reconcile property credit card per policies and deadlines
• Assists with month-end procedures including deposit accounting, variances, expiring leases, write-off register, receivable aging, security deposit activity and gross potential rent

• Resident Relations
• Maintains a positive customer relations attitude; inspects property when on site; reports service needs to maintenance staff; inspects move-outs and vacancies when requested

• Marketing
• Manages content and frequency of ads on listing sites; knowledgeable in leasing and resident retention; greets prospects, shows the community, handles leasing duties, answers calls
• Maintains awareness of local market conditions; contributes ideas to Community Manager for marketing and resident satisfaction; maintains lease closing ratio

• Administrative
• Updates required reports daily; organizes and files leases and paperwork; proofreads lease paperwork; processes move-ins/outs; handles security deposit move-out reports; routes service requests to maintenance and follows up

• General
• Performs additional duties as assigned by the Community Manager or Regional Manager

Desired Skills And Experience

• 2+ years of property management or equivalent experience (leasing, sales/closing, customer service)
• Experience with Yardi/CRM and On-Site
• Affordable housing ARCH experience preferred
• Accounts payable experience or experience reviewing and paying invoices
• Driver's license and vehicle insurance may be required

Desired Competencies

• Highly detail oriented with ability to provide accurate and timely reports
• Ability to perform in a fast-paced, customer service environment
• Understanding of industry terms and tenant file documentation
• Ability to de-escalate conflict and communicate clearly
• Respectful, culturally aware and inclusive communication
• Strong time management, organizational and prioritization skills
• Focus on resident retention
• English literacy (reading, writing, speaking) with proper grammar

If you do not fully meet the qualifications but have relevant skills and experience, we welcome your application.

Physical Requirements

• Stand, walk or sit as needed
• Occasional bending, stooping, squatting; climb stairs; push/pull; reach above shoulder
• Constant writing/typing; lifting up to 25 lbs regularly and up to 40 lbs occasionally
• Indoor and outdoor work in various weather conditions
• For more information contact Careers@thrivecommunities.com

Equal Employment Opportunity

Diversity is celebrated at Thrive. We provide equal opportunity for employment and advancement based on merit and without discrimination for race, color, religion, national origin, age, sex, veteran status, pregnancy, disability, gender identity or sexual orientation, or other legally protected status. Reasonable accommodations available for interview/process participation.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens after the conditional offer of employment, in compliance with laws. Questions about what is reviewed can be directed to careers@thrivecommunities.com. The 4-panel drug screen tests for:

• Amphetamines (including methamphetamine)
• Cocaine metabolites
• Opiates (including codeine and morphine)
• Phencyclidine (PCP)

Referrals increase your chances of interviewing at Thrive Communities. This job may be located in Kirkland, WA with related postings in nearby areas.