Investment Property Group is hiring: Assistant Community Manager Manufactured Ho

Overview

Hey YOU! We are focused on opportunities for motivated professionals. Investment Property Group owns and operates 151 properties across 13 states, including 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities with nearly 7,300 units. IPG promotes Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity.

What’s in it for you?

• Compensation: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Thursday - Monday; 8am - 5pm
• Awesome Company Culture

Job Description Summary

We are seeking a dedicated Assistant Community Manager to support operations at Oak Ridge Estates (210 homes), located in Phoenix, OR. This role includes assisting with leasing, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. Strong organizational skills are required to support the property management team and foster a positive community environment.

Key Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Assist the Community Manager with rent collection, bank activities, documentation of transactions, and timely delinquent rent procedures
• Perform administrative functions and prepare reporting documentation
• Monitor and direct rental activity, on-site marketing, and maintain knowledge of the local market
• Meet with residents, respond to concerns, requests, and complaints
• Monitor curb appeal, model appearance and signage
• Collaborate with the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Maintain professionalism, integrity and respect when interacting with residents, team members, vendors and stakeholders
• Attend professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walk the property daily to ensure common areas are in good condition
• Ensure residents have a clean, safe, and well-maintained community
• Perform annual or more frequent unit inspections and follow-ups

Qualifications & Requirements

• 1+ years' experience assisting at a manufactured housing or multifamily community of 100+ units
• Strong interpersonal skills to foster positive resident relationships and collaborate with the team
• Exceptional time management and problem-solving abilities
• Ability to handle conflict resolution and provide high-level customer service
• Experience with rent collection and delinquency management
• Ability to identify areas for improvement and suggest ways to improve efficiency, productivity, and profitability
• Excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and uphold community standards
• Strong verbal and written communication with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacancies and maintain occupancy
• Proficiency in property management software (e.g., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver’s license

Benefits

• Comprehensive benefits: Medical, Dental, Vision, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4 weeks of Paid Time Off (PTO)
• Employee Referral Program
• Eligible benefits commence on the 1st day of the month following 30 days of employment

Equal Opportunity Employer

Investment Property Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, or disability as defined by applicable law. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.