Assistant Community Manager Apartment Community Job at Investment Property Group

Assistant Community Manager – Antelope Valley, Lancaster, CA

We are seeking a dedicated Assistant Community Manager to support the operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, CA. This role includes assisting with leasing activities, resident relations, and rent collection, while ensuring compliance with property policies and procedures. The Assistant Manager will also handle administrative tasks, coordinate maintenance requests, and help maintain a high level of satisfaction among residents and prospective tenants. This position requires strong organizational skills to support the property management team and foster a positive community environment.

Base pay and benefits

• Base pay range: $49,920.00/yr - $58,240.00/yr
• Base Salary: $24.00 - $28.00 hourly, depending on qualifications, education, and prior experience
• Schedule: Monday - Friday; 8am - 5pm
• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)

About Investment Property Group (IPG)

Investment Property Group owns and operates 151 properties throughout 13 states. Our current portfolio includes 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units. IPG values Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity.

Key Responsibilities

• Oversee the application process for new move-ins and recertifications within established regulatory guidelines
• Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines
• Work with the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Market vacant units in accordance with the approved marketing plan
• Respond to resident concerns, requests, and complaints with professionalism and respect
• Maintain professionalism, integrity, and respect in interactions with residents, team members, vendors, and community stakeholders
• Oversee rent collection and other monies, review delinquent accounts and receivables
• Attend meetings, professional activities, and regulatory agency inspections as required
• Walk the property daily to ensure common areas are in good condition
• Perform annual or more frequent inspections of units and follow-ups

Qualifications & Requirements

• 1+ years of experience in affordable housing property management, including knowledge of Tax Credit and Section 8
• Strong interpersonal skills to foster positive relationships with residents and collaborate with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and deliver high levels of customer service
• Experience with rent collection and delinquency management
• Ability to identify areas for improvement and suggest efficiency, productivity, and profitability enhancements
• Excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacancies and maintain high occupancy
• Proficiency in property management software (e.g., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Must have a valid driver’s license

Nice to have

• Hands-on experience in Tax Credit or Section 8 multifamily communities
• Yardi experience is preferred but not required

Equal Opportunity

IPG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, or disability. We celebrate diversity and are committed to creating an environment where all employees are respected and have equal opportunities to thrive.

Check out our company and community reviews and apply to join our team.