Atlas Toyota Material Handling is hiring: Service Writer in Bedford Park

2 weeks ago Be among the first 25 applicants

Description

Atlas First Access is currently hiring a full-time Service Writer to join our Service Team. We are seeking a highly organized and motivated person to support the team by providing timely and accurate estimates for field and shop service repairs. Atlas First Access, part of the Atlas Companies, is an authorized Toyota Forklift Dealer committed to providing quality service, premium equipment, and innovative solutions for companies of all sizes.

Your New Role

• Responsible for providing estimates to the Service team as well as entering and maintaining them in the quotes system.
• Provide formal estimates in writing.
• Provide sales staff, service departments and customers with accurate quotes within 3 days of receiving a request. Maintain close contact with shop and service managers and the sales team on all estimates.
• Review all preventive maintenance work-orders that are turned in for billing and provide estimates for all items listed that need attention.
• Verify information with technicians on any repairs to eliminate uncertainty and error in the quote process.
• Maintain communication with customers on estimates and orders.
• Responsible for monthly reporting.
• Other duties as assigned.

Requirements

What You’ll Need to Succeed

• High school degree or equivalent.
• Knowledge of specific software programs, including Microsoft Office Suite and Company Portal.
• Excellent customer service and organizational skills.
• Ability to communicate professionally and courteously.
• Automotive parts or repair knowledge preferred.

What You’ll Love About Us

• Great Company Culture: Great people, values, professional development opportunities and company events.
• Focus on Personal/Family Balance: Monday-Friday schedule.
• Rest and Relaxation: Generous PTO and 8 paid holidays.
• Health Benefits: Medical with HSA and FSA options, Dental and Vision Plans.
• Life and Disability Benefits: Company paid Life Insurance, Short- and Long-Term Disability.
• Prepare for the Future: 401(k) with company match.

Atlas is proud to be an Equal Opportunity Employer (disability and veterans included) and Drug Free Workplace. Where a specific pay range is noted, it is a good faith estimate at the time of posting. The actual compensation offered will be based on experience, skills, qualifications, market considerations, and geographic location.

Salary Description: $20-$24 per hour based on experience.