Veterans in Healthcare
Veterans in Healthcare is hiring: Patient Communication Representative- Dermatol
Veterans in Healthcare, Los Angeles, CA, United States, 90079
Overview
Join to apply for the Patient Communication Representative- Dermatology/Allergy Team role at Veterans in Healthcare
Work Location: Agoura Hills, CA
Job #: 26253 | Work Hours: Monday- Friday, 10am-7pm | Employment Type: 2 – Staff- Career | Duration: Indefinite | Salary Range: $30.47-47.85 Hourly | Posted Date: August 21, 2025
Job Details
- Work Location: Agoura Hills, CA
- Job #: 26253
- Work Hours: Monday- Friday, 10am-7pm
- Employment Type: 2 – Staff- Career
- Duration: Indefinite
- Salary Range: $30.47-47.85 Hourly
- Posted Date: August 21, 2025
Responsibilities
- Provide a high level of patient services over the telephone for assigned practices or service areas.
- Serve as the initial point of contact, guiding callers to the appropriate clinic/service.
- Utilize the Electronic Medical Records system to communicate patient care and schedule appointments effectively and efficiently.
- Maintain a high level of customer service, sense of urgency, reliability, data entry accuracy, active listening, and proper phone etiquette.
- Float and multi-task varying assignments according to departmental needs.
Qualifications
- Experience in patient services or a call center environment preferred.
- Strong communication and interpersonal skills.
- Data entry accuracy and familiarity with Electronic Medical Records systems.
- Ability to multitask and adapt to departmental needs.