Designer Job at Crate and Barrel in West Hartford

Overview

Join to apply for the Designer role at Crate and Barrel.

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we aim to inspire through high-quality, responsibly sourced home furnishings designed to bring beauty and function to customers’ homes.

We’re here for it. We think you should be too. We’re looking for a driven professional with an inclusive mindset to join our team as a Designer.

Crate and Barrel Designers help customers see what is possible with the latest on-trend merchandise by building meaningful, long-term relationships and guiding customers who are furnishing an entire room or adding an accent piece. Designers stay up-to-date on trends and work with a range of design styles from classic to contemporary. They utilize digital tools during in-store and in-home consultations to show how furniture, fabrics and decor can bring a customer’s vision to life.

A day in the life as a Designer...

• Drive sales and a differentiated experience by providing enriching customer interactions and elevated design offerings in-store, in-home, and virtually.
• Create elevated designs for customers using moodboards, 2D & 3D floor plans, product lists and customer presentations.
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual.
• Deliver projects in a timely manner within defined timelines.
• Understand brand aesthetics and merchandising strategy by channel (Store, E‑Commerce, Catalog).
• Maintain up-to-date product knowledge, including characteristics and care information, and stay informed about competition and industry trends.
• Meet individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor with selling skills.
• Listen to customer needs and communicate loyalty services (e.g., designer rewards, Design Trade Program, credit card).
• Provide excellent service with a positive attitude and enthusiasm, ensuring gracious, quick, and efficient service.
• Support store training on design services to drive understanding of offerings.
• Develop new and lasting relationships with customers through networking and clienteling.

What you\'ll bring to the table...

• Understanding of basic design functions including spatial planning, fabric selection, lighting, and interior design styles.
• Excellent communication skills to translate the brand vision and customer needs.
• Affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficiency in floor planning.
• Ability to stay up to date on current design trends.
• Proven track record of building long-lasting relationships with customers.

We’d love to hear from you if you have…

• 6+ months of competitive sales or interior design service experience preferred.
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
• Full-Time: Open availability to work flexible hours on weekdays, evenings and weekends.
• Part-Time: Availability to work two or more weekend days and at least one weekday or night.

Minimum Starting Rate: $16.00 Hourly Up to: $36.00 Hourly. Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to salary, associates may be eligible for bonuses, sales incentives, and long-term incentives depending on role.