Designer Job at Crate and Barrel in Alpharetta

Overview

We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we deliver high-quality home furnishings with responsible sourcing and thoughtful design. Our story began with a store in Chicago in 1962 and continues today through digital innovations that engage millions of customers.

We’re looking for a driven professional with an inclusive mindset to join our team as a Designer. Crate and Barrel Designers help customers see what is possible with on-trend merchandise by building meaningful relationships and guiding customers who are furnishing an entire room or adding an accent piece. Designers stay up-to-date on trends and work with a range of styles from classic to contemporary. They use digital tools during in-store and in-home consultations to show how furniture, fabrics, and decor can bring vision to life.

A day in the life as a Designer...

• Drive sales and deliver a differentiated experience by providing enriching customer interactions and elevated design offerings in-store, in-home, and virtually.
• Create elevated designs for customers using design tools to produce mood boards, 2D & 3D floor plans, product lists and customer presentations.
• Lead design consultations in person (in-store or in-home) or via email, phone and virtual.
• Deliver projects in a timely manner within determined timelines.
• Understand the brand aesthetics and merchandising strategy by channel (Store, E-Commerce, Catalog).
• Stay informed about product information, characteristics, care information, and industry trends.
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by applying selling skills.
• Identify customer needs and communicate loyalty services (e.g., designer rewards, Design Trade Program, credit card).
• Provide excellent service with a positive attitude, ensuring gracious, quick, and efficient service.
• Support and educate on design services to drive understanding of offerings.
• Develop new and lasting relationships with customers through networking and clienteling.

What you’ll bring to the table

• Understanding of basic design functions including spatial planning, fabric selection, lighting, and interior design styles.
• Excellent communication skills and the ability to translate the brand vision to the customer’s wants/needs.
• Strong affinity for technology (2D and 3D tools, Google Suite, video conferencing, iPad) and proficiency in floor planning.
• Ability to stay up to date on current design trends.
• Proven track record of building long-lasting relationships with customers.

We’d love to hear from you if you have…

• 6+ months of competitive sales or interior design service experience preferred
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist
• Full-Time roles: Open availability to work flexible hours on weekdays, evenings and weekends
• Part-Time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology

Industries

• Retail

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