Wellby Financial is hiring: Learning Experience Designer in Headquarters

Overview

Joining to apply for the Learning Experience Designer role at Wellby Financial.

Position Summary: The Learning Experience Designer develops and curates high-impact learning experiences that strengthen leadership development, onboarding, professional skills, and operational excellence across the organization. This role emphasizes the design of digital and e-learning content, partnering with internal subject matter experts and sourcing external resources to meet diverse learning needs. Combining deep expertise in instructional design with a focus on innovation, the Learning Experience Designer delivers learner-centric, business-aligned, and scalable solutions that advance Wellby’s organizational goals.

Principle Duties And Responsibilities

• Willingness and ability to exhibit Wellby Core Values every day.
• Works purposefully and is driven to provide the best team member experience.

Instructional Design and Digital Content Development

• Design and develop high-quality digital learning experiences, including e-learning modules, video-based learning, virtual instructor-led courses (vILT), and blended learning programs.
• Utilize e-learning authoring tools (Articulate Rise/Storyline), graphic/video editing tools (Canva, Vyond), and LMS platforms to create engaging content.
• Develop complementary resources, such as facilitator guides, participant materials, workbooks, and job aids, to support in-person and virtual learning delivery.

Learning Systems Administration and Implementation

• Serve as the primary administrator for Wellby’s Learning Management System (LMS), ensuring accurate course setup, user management, reporting, and SCORM compliance.
• Lead the implementation and adoption of Workday Learning, partnering with IT, HR, and business stakeholders to ensure a seamless transition and integration of digital learning programs.
• Monitor system performance and recommend improvements to enhance learner experience and program scalability.

SME Collaboration and Content Sourcing

• Partner with internal SMEs across departments to assess learning needs, capture critical knowledge, and translate expertise into effective, learner-friendly content.
• Conduct content discovery sessions, interviews, and process reviews to ensure accuracy and relevance of learning materials.

Content Curation and Vendor Management

• Research, evaluate, and curate vendor-provided learning resources, customizing and integrating them into Wellby-specific programs to ensure alignment with organizational standards, branding, and learning objectives.
• Maintain strong relationships with external content providers to ensure access to up-to-date, high-quality learning solutions.

Program Alignment and Quality Assurance

• Ensure that all learning content supports Wellby’s leadership and professional capability frameworks, member service standards, regulatory requirements, and cultural values.
• Pilot, test, and refine learning solutions based on learner feedback, usability testing, and evaluation data.
• Maintain accessibility, inclusivity, and SCORM compliance standards in all learning experiences.

Collaboration and Continuous Improvement

• Work closely with the broader L&D team to integrate learning solutions seamlessly into Wellby’s learning programs.
• Continuously explore new learning technologies, tools, and trends to innovate and improve Wellby’s digital learning ecosystem.
• Performs other related duties as assigned.

Knowledge, Skills, And Abilities (KSA)

• Knowledge of Wellby’s organizational functions, general operating policies and procedures and credit union best practices.
• Knowledge of credit union products, services, and regulatory requirements that impact event planning and member engagement.
• Knowledge of general office practices and procedures, business English, spelling, punctuation and arithmetic.
• Knowledge of retail product philosophy, banking industry best practices, and regulations.
• Proficiency with e-learning authoring tools (Articulate Rise/Storyline), visual design software (Canva, Vyond), and LMS platforms.
• Knowledge of instructional design models (ADDIE, SAM) and learning principles.
• Strong verbal and written communication, with ability to prepare and conduct presentations, training seminars, and workshops.
• Interpersonal skills for exchanging information across diverse audiences.
• Analytical and problem-solving abilities; ability to work independently and in cross-functional teams.
• Ability to work outside of business hours, occasional evenings or weekends, to attend events or meetings.

Supervisory Responsibilities

The team member does not have supervisory responsibilities.

Complexity & Scope of Work

• Performs routine tasks without supervisory direction; may coordinate, integrate, or prioritize tasks as needed.
• Work is reviewed periodically for accuracy, completion, and compliance with Wellby’s policies.
• Uses independent judgment; courses of action are determined by established procedures and the Learning & Development Manager.

Physical Demands & Work Environment

• Office environment with typical risks and discomforts; reasonable accommodations available.
• Typically stationary for portions of the day; occasional travel or onsite/offsite meetings may be required.

Minimum Qualifications

• Bachelor’s degree in Instructional Design, Learning & Development, Human Resources, or related field.
• Minimum three to five years of experience in instructional design, digital/e-learning, and SME collaboration.
• Experience administering a Learning Management System (LMS), including course setup, user management, and reporting.
• Proven experience designing and delivering digital learning, e-learning, and blended learning solutions.
• SHRM Certification is a plus; Bondable preferred.

For All Candidates

This is a Full-Time, Salary (exempt) | Emergency Classification: Non-essential.

Wellby is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you’d like more information about your EEO rights as an applicant under the law, please contact Human Resources. Wellby provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email careers@wellbyfinancial.com or call 281-226-1696 for assistance.

Disclaimer: The statements herein are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of responsibilities, duties, and skills required. They do not establish a contract for employment and are subject to change at the discretion of the Company.