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Medical Office Specialist - Nursing Administration (Open & Promotional)

Government Jobs, San Mateo, California, United States, 94403

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Medical Office Specialist

San Mateo County Health- San Mateo Medical Center is seeking a well-qualified candidate for the position of Medical Office Specialist, to provide difficult, technical, complex or specialized medical office support to County outpatient, ancillary, medical records and other direct patient care and treatment areas. The current vacancy is a regular, full-time vacancy in the Nursing Administration/Recruitment Department, which is located at San Mateo Medical Center. The ideal candidate has the ability to work independently with minimal supervision using initiative and sound independent judgment within established guidelines; proven technical skills mastering use of a variety of computer programs; embraces change; read, interpret and apply rules, policies and procedures; maintain accurate records and files; organize work, set priorities and meet critical deadlines; communicate effectively and establish and maintain effective working relationships with those contacted in the course of work. Additionally, the ideal candidate has knowledge of direct care staffing workflows, is detail-oriented, has the ability to multitask, enjoys working in a fast-paced environment, is a team player and experienced working with small multidisciplinary teams, is able to establish boundaries, and has good decision-making skills. Duties may include, but are not limited to, the following: Perform difficult, complex, technical or specialized medical office support work, which may require the exercise of independent judgment, the application of technical skills, and a knowledge of detailed or specialized activities related to the medical area to which assigned. Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; make arithmetic or statistical calculations. Provide information to the public or to County staff that requires the use of judgment and the application and interpretation of policies, rules or procedures. Organize, maintain and purge various departmental files. Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal. Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations. Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and make corrections as required. Oversee and personally perform a variety of medical office administrative details such as ordering supplies, arranging for the repair of equipment, transmitting information, and keeping reference materials up to date. May act as receptionist and receive and screen visitors and telephone calls; direct the visitor or caller to the proper person or personally handle the call; operate standard office equipment. May train others in work procedures or direct the work of others on a project or relief basis. Provide off-hours support as required. Perform related duties as assigned. Education and Experience: Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience. Knowledge of: Office administrative practices and procedures, including filing and the operation of standard office equipment. Basic business data processing principles and the use of word processing or personal computing equipment. Medical terminology as related to office support work. Policies and procedures related to the medical treatment or screening area to which assigned. Proper form for typed materials. Business arithmetic, including percentages and decimals. Correct English usage, including spelling, grammar and punctuation. Record-keeping principles and procedures. Skill/Ability to: Perform technical, specialized, complex or difficult medical office support work. Organize, prioritize and coordinate work activities. Read, interpret and apply rules, policies and procedures. Organize, research and maintain patient and general office files. Establish and maintain effective working relationships with those contacted in the course of the work. Compose routine correspondence from brief instructions. Make arithmetic calculations with speed and accuracy. Use initiative and sound independent judgment within established guidelines. Operate standard office equipment, including a word processor, personal or on-line computer, and centralized telephone equipment. Note: Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application. The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Final Filing Date: Friday, September 26, 2025, by 11:59 PM PST Application Screening: September 29, 2025 Civil Service Panel/Departmental Interviews: Week of October 6, 2025 San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community.