County of San Mateo
Medical Office Specialist - Nursing Administration (Open & Promotional)
County of San Mateo, Burlingame, California, United States, 94012
Overview
San Mateo County Health - San Mateo Medical Center is seeking a qualified candidate for the position of
Medical Office Specialist
to provide difficult, technical, complex or specialized medical office support to County outpatient, ancillary, medical records and other direct patient care and treatment areas. The current vacancy is a regular, full-time vacancy in the
Nursing Administration/Recruitment Department
located at San Mateo Medical Center. The ideal candidate will be able to work independently with minimal supervision using initiative and sound independent judgment within established guidelines; possess proven technical skills mastering use of a variety of computer programs; embrace change; read, interpret and apply rules, policies and procedures; maintain accurate records and files; organize work, set priorities and meet critical deadlines; communicate effectively and establish and maintain effective working relationships with those contacted in the course of work. Knowledge of direct care staffing workflows, attention to detail, ability to multitask, and experience working with small multidisciplinary teams are valued; candidate should be able to establish boundaries and demonstrate good decision-making skills. Responsibilities
Perform difficult, complex, technical or specialized medical office support work, which may require independent judgment, application of technical skills, and knowledge of detailed or specialized activities related to the medical area assigned. Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; perform arithmetic or statistical calculations. Provide information to the public or County staff that requires judgment and the interpretation of policies, rules or procedures. Organize, maintain and purge various departmental files. Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal. Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations. Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and correct as required. Oversee and personally perform a variety of medical office administrative details such as ordering supplies, arranging for equipment repairs, transmitting information, and keeping reference materials up to date. May act as receptionist and screen visitors and telephone calls; direct visitors or callers to the proper person or handle calls; operate standard office equipment. May train others in work procedures or supervise the work of others on a project or relief basis. Provide off-hours support as required. Perform related duties as assigned. Education and Experience
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical qualification is: One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience. Knowledge
Office administrative practices and procedures, including filing and operation of standard office equipment. Basic business data processing principles and use of word processing or personal computing equipment. Medical terminology as related to office support work. Policies and procedures related to the medical treatment or screening area to which assigned. Proper form for typed materials. Business arithmetic, including percentages and decimals. Correct English usage, including spelling, grammar and punctuation. Record-keeping principles and procedures. Skill and Ability
Perform technical, specialized, complex or difficult medical office support work. Organize, prioritize and coordinate work activities. Read, interpret and apply rules, policies and procedures. Organize, research and maintain patient and general office files. Establish and maintain effective working relationships with those contacted in the course of the work. Compose routine correspondence from brief instructions. Make arithmetic calculations with speed and accuracy. Use initiative and sound independent judgment within established guidelines. Operate standard office equipment, including word processor, personal or on-line computer, and centralized telephone equipment. Note:
Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Additional Information
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application. A resume or reference to a resume will not be accepted as a substitute for responses to these questions. The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT:
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Tentative Recruitment Schedule
Final Filing Date:
Friday, September 26, 2025, by 11:59 PM PST Application Screening:
September 29, 2025 Civil Service Panel/Departmental Interviews:
Week of October 6, 2025 About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. HR Contact: Debbie Kong (09122025) (Medical Office Specialist - E420)
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San Mateo County Health - San Mateo Medical Center is seeking a qualified candidate for the position of
Medical Office Specialist
to provide difficult, technical, complex or specialized medical office support to County outpatient, ancillary, medical records and other direct patient care and treatment areas. The current vacancy is a regular, full-time vacancy in the
Nursing Administration/Recruitment Department
located at San Mateo Medical Center. The ideal candidate will be able to work independently with minimal supervision using initiative and sound independent judgment within established guidelines; possess proven technical skills mastering use of a variety of computer programs; embrace change; read, interpret and apply rules, policies and procedures; maintain accurate records and files; organize work, set priorities and meet critical deadlines; communicate effectively and establish and maintain effective working relationships with those contacted in the course of work. Knowledge of direct care staffing workflows, attention to detail, ability to multitask, and experience working with small multidisciplinary teams are valued; candidate should be able to establish boundaries and demonstrate good decision-making skills. Responsibilities
Perform difficult, complex, technical or specialized medical office support work, which may require independent judgment, application of technical skills, and knowledge of detailed or specialized activities related to the medical area assigned. Research and assemble information from a variety of sources for the completion of forms or the preparation of reports; perform arithmetic or statistical calculations. Provide information to the public or County staff that requires judgment and the interpretation of policies, rules or procedures. Organize, maintain and purge various departmental files. Type correspondence, reports, forms, and specialized documents from drafts, notes, dictated tapes, or brief instructions, using a typewriter, word processor or computer terminal. Proofread and check typed and other materials for accuracy, completeness, and compliance with departmental policies and regulations. Enter and retrieve data and prepare reports using an on-line or personal computer system; review such reports for accuracy and correct as required. Oversee and personally perform a variety of medical office administrative details such as ordering supplies, arranging for equipment repairs, transmitting information, and keeping reference materials up to date. May act as receptionist and screen visitors and telephone calls; direct visitors or callers to the proper person or handle calls; operate standard office equipment. May train others in work procedures or supervise the work of others on a project or relief basis. Provide off-hours support as required. Perform related duties as assigned. Education and Experience
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical qualification is: One year of journey-level office support experience in a medical office setting OR two years of general clerical or office assistant experience. Knowledge
Office administrative practices and procedures, including filing and operation of standard office equipment. Basic business data processing principles and use of word processing or personal computing equipment. Medical terminology as related to office support work. Policies and procedures related to the medical treatment or screening area to which assigned. Proper form for typed materials. Business arithmetic, including percentages and decimals. Correct English usage, including spelling, grammar and punctuation. Record-keeping principles and procedures. Skill and Ability
Perform technical, specialized, complex or difficult medical office support work. Organize, prioritize and coordinate work activities. Read, interpret and apply rules, policies and procedures. Organize, research and maintain patient and general office files. Establish and maintain effective working relationships with those contacted in the course of the work. Compose routine correspondence from brief instructions. Make arithmetic calculations with speed and accuracy. Use initiative and sound independent judgment within established guidelines. Operate standard office equipment, including word processor, personal or on-line computer, and centralized telephone equipment. Note:
Specific positions may require the ability to type at a rate of 40 net words per minute from printed copy. Additional Information
Open & Promotional. Anyone may apply. Current County of San Mateo and County of San Mateo Superior Court of California employees with at least six months (1040 hours) of continuous service in a classified regular, probationary, or extra-help/limited term position prior to the final filing date will receive five points added to their final passing score on this examination. Responses to supplemental questions are required and must be submitted in addition to the Standard San Mateo County employment application. A resume or reference to a resume will not be accepted as a substitute for responses to these questions. The examination process will consist of an application screening (weight: Pass/Fail) based on the candidates' application and responses to the supplemental questions. Candidates who pass the application screening will be invited to a panel interview (weight: 100%). Depending on the number of applicants, an application appraisal of education and experience may be used in place of other examinations or further evaluation of work experience may be conducted to group applicants by level of qualification. All applicants who meet the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. All examinations will be given in San Mateo County, California and applicants must participate at their own expense. IMPORTANT:
Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Online applications must be received by the Human Resources Department before midnight on the final filing date. Tentative Recruitment Schedule
Final Filing Date:
Friday, September 26, 2025, by 11:59 PM PST Application Screening:
September 29, 2025 Civil Service Panel/Departmental Interviews:
Week of October 6, 2025 About the County
San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo is committed to advancing equity in order to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. HR Contact: Debbie Kong (09122025) (Medical Office Specialist - E420)
#J-18808-Ljbffr