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Diligent

Marketing Manager Job at Diligent in New York

Diligent, New York, NY, US, 10261

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About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview

Diligent is seeking a Marketing Manager who excels at crafting compelling messaging and market positioning to drive growth, accelerate adoption, and elevate our brand presence - especially as we launch AI-powered innovations. The ideal candidate is a strategic storyteller and market shaper, adept at translating complex solutions into clear, differentiated narratives that resonate with target audiences. You will partner closely with product marketing, demand generation, field marketing, and content teams to ensure our messaging is consistent, impactful, and aligned with our go-to-market vision. Experience executing customer advisory boards and leveraging direct customer feedback to inform positioning is highly valued.

Key Responsibilities
  • Messaging & Positioning Leadership: Develop and refine messaging frameworks and value propositions that differentiate Diligent's solutions in the market and drive buyer engagement.
  • Integrated Campaigns: Lead the strategy and execution of high-impact campaigns, ensuring messaging and positioning are central to all initiatives.
  • Customer Advisory Boards: Plan and execute customer advisory boards, using insights to inform messaging, positioning, and campaign strategy.
  • Go-to-Market Content Creation: Build assets that communicate our unique value-solution briefs, case studies, pitch decks, website copy, video scripts, and sales outreach sequences.
  • Cross-Functional Partnership: Collaborate with product marketing, field & events marketing, digital, content, and sales to ensure cohesive, persona-aligned messaging across all touchpoints.
  • Audience & Market Insights: Leverage buyer insights, market research, and competitive intelligence to refine messaging and ensure relevance across segments, regions, and personas.
Required Experience & Skills
  • 7+ years of B2B marketing experience with a strong focus on messaging, positioning, and integrated campaign execution-ideally within SaaS or enterprise technology.
  • Demonstrated success developing differentiated messaging frameworks and positioning strategies for global markets.
  • Experience planning and executing customer advisory boards and leveraging customer insights to inform go-to-market strategy.
  • Exceptional writing, storytelling, and presentation skills-with the ability to translate complex solutions into compelling narratives.
  • Strong collaboration skills and cross-functional experience working with product marketing, sales, demand generation, and content teams.
  • Deep understanding of the enterprise buyer journey and how to map messaging and tactics across personas, industries, and regions.
  • Proficiency with AI tools and a forward-thinking mindset for integrating AI into campaign planning, execution, and performance optimization.
Preferred Experience & Skills
  • Experience working in a matrixed global organization, collaborating across geographies and departments.
  • Exposure to governance, risk, or compliance industries or regulated verticals such as financial services, healthcare, or energy.
U.S pay range

$85,000-$105,000 USD

What Diligent Offers You
  • Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
  • We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
  • We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
  • Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.

To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes. In Summary: Diligent is seeking a Marketing Manager who excels at crafting compelling messaging and market positioning to drive growth, accelerate adoption, and elevate our brand presence . The ideal candidate is a strategic storyteller and market shaper adept at translating complex solutions into clear, differentiated narratives that resonate with target audiences . At Diligent, we're building the future with people who think boldly and move fast . En Español: Diligent es el líder en soluciones SaaS de gobernanza, riesgo y cumplimiento (GRC), ayudando a más de 1 millón de usuarios y 700.000 miembros del consejo para aclarar los riesgos y elevar la gobernabilidad. La plataforma Diligent One ofrece a los profesionales, al C-Suite y al Consejo una visión consolidada de toda su práctica GRC para que puedan gestionar los riesgos con mayor eficacia, construir una mayor resiliencia y tomar mejores decisiones, más rápido. En Diligent, estamos construyendo el futuro con personas que piensan audazmente y se mueven rápidamente. Ya sea que estés diseñando sistemas que aprovechen grandes modelos de lenguaje o parte de un equipo reimaging flujos de trabajo con AI, nos ayudarás a desbloquear formas completamente nuevas de trabajar y pensar. En Diligent, estamos construyendo el futuro con personas que piensan audazmente y se mueven rápidamente. Ya sea que esté diseñando sistemas que aprovechen grandes modelos de lenguaje o parte de un equipo reimaging flujos de trabajo con IA, nos ayudará a desbloquear formas completamente nuevas de trabajar y pensar. La curiosidad está en nuestro ADN, buscamos individuos dispuestos a hacer las grandes preguntas y experimentar sin miedo - aquellos que aceptan el cambio no como un reto, sino como una oportunidad. El futuro pertenece a los que siguen aprendiendo, y lo estamos desarrollando juntos. Usted se asociará estrechamente con los equipos de marketing de productos, generación de demanda, mercadotecnia en el campo y contenido para garantizar que nuestras campañas de mensajería sean consistentes, impactantes y alineadas con nuestra visión del go-to-market. La experiencia de ejecutar consejos al cliente y aprovechar la retroalimentación directa del cliente para informar sobre el posicionamiento es muy valiosa. Responsabilidades clave: Desarrollar y refinar marcos de mensajes y propuestas de valor que diferencien las soluciones de Diligent en el mercado e impulsar la participación del comprador. Campañas integradas: liderar la estrategia y ejecución de campanas de alto impacto, asegurando que la comunicación y el posicionar son fundamentales para todas las iniciativas. Requerido Experiencia y habilidades 7+ años de experiencia en marketing B2B con un fuerte enfoque en mensajería, posicionamiento e ejecución integrada de campañas -idealmente dentro de SaaS o tecnología empresarial. Demonstró éxito desarrollando marcos diferenciados de mensajes y estrategias de posición para los mercados globales. Diligent ofrece un entorno de trabajo flexible, días globales de servicio, beneficios completos para la salud, reuniones libres, políticas generosas y programas de bienestar por nombrar algunos Tenemos equipos en todo el mundo. Podemos estar ubicados en Nueva York pero tenemos centros de oficinas en Washington DC, Vancouver, Londres, Galway, Budapest, Múnich, Bengaluru, Singapur y Sydney. La diversidad es importante para nosotros. Crecer, mantener y promover un equipo diverso es una prioridad principal para nosotras. Fomentamos la diversidad a través de nuestros Grupos de Recursos de Empleados y proporcionamos acceso a recursos educativos para apoyar la educación del equipo de Bangalore, facilitar el diálogo y fomentar el entendimiento. Si usted está a una distancia de trabajo hasta uno de nuestros oficinas diligentes, se esperará que trabaje en el lugar al menos 50% del tiempo. Creemos que la participación personal ayuda a impulsar la innovación, el trabajo en equipo y un fuerte sentido de comunidad. Somos un lugar de trabajo libre de drogas. Diligent se enorgullece de ser un empleador de igualdad de oportunidades. No discriminamos por raza, color, credo religioso, sexo, origen nacional, ascendencia, estatus de ciudadanía, embarazo, nacimiento, discapacidad física, incapacidad mental, edad, estado militar, condición de veterano protegido, estado matrimonial, estado civil o sindical registrado, género (incluyendo estereotipos sexuales y género o expresión), condición médica criminal (incluso, pero no limitado a, relacionada con VIH/SIDA), información genética o orientación sexual de acuerdo con las leyes federales, estatales y legales. También aceptamos requerimientos de identidad de los solicitantes de derechos humanos de conformidad con los requisitos legales aplicables para reclutar personas con discapacidades locales. Por favor, no envíe los currículos a nuestro alias de trabajo, empleados diligentes o cualquier otro lugar de la organización.