Titan Placement
Job Description
Job Description
Position Summary We are seeking a highly skilled and customer-focused Conference Center Technology & AV Engineer to manage the daily operations, maintenance, and support of a large, configurable conference center with multiple meeting rooms. This role will be responsible for ensuring that all audiovisual systems, including Cisco Webex video conferencing , sound, projection, and presentation systems, are fully functional and optimized for both in-person and hybrid meetings. The ideal candidate will have a strong background in AV integration, networked collaboration tools, and live event support , along with excellent troubleshooting skills and the ability to partner closely with internal teams, executives, and external vendors.
Key Responsibilities Technical Operations & Support
* Manage, operate, and maintain all AV and conferencing technology for a multi-room, configurable conference center. * Configure Cisco Webex Room Kits, codecs, and integrated systems for hybrid meetings. * Oversee and troubleshoot video conferencing, projection, microphone, and sound systems to ensure uninterrupted events. * Perform regular preventative maintenance on AV and networking equipment to maximize uptime.
Event & Meeting Management
* Provide live technical support for high-profile meetings, executive briefings, and corporate events. * Collaborate with event planners and meeting organizers to configure rooms and technology setups. * Adjust audio, video, lighting, and display settings for optimal viewing and sound quality. * Serve as the primary on-site contact for any technical issues during events.
System Administration & Upgrades
* Work with IT teams to ensure AV systems integrate seamlessly with the corporate network. * Monitor system performance and apply firmware updates, security patches, and configuration changes. Including developing reports and metrics on system usage. * Recommend and coordinate upgrades to keep technology current and aligned with business needs.
Vendor & Inventory Management
* Manage vendor relationships for service calls, equipment repairs, and technology enhancements. * Maintain accurate inventory of AV equipment, cabling, and spares. * Track equipment lifecycle and budget for replacements and improvements.
Additional Support
* In addition to supporting the DSM Conference center this individual will be assist with maintenance and troubleshooting of the enterprise meeting system. * In down time this individual will be called on to support Teams Calling and the maintenance of that system as well.
* 3+ years of hands-on experience managing AV systems in a corporate or conference center environment. * Experience with Zoom Rooms, Microsoft Teams Rooms, or other conferencing platforms. * Proficiency in Cisco Webex Room Devices, control systems (Crestron/AMX/Extron), and AV-over-IP solutions. * Strong knowledge of audio mixing, microphone arrays, projectors, large-format displays, and digital signage. * Experience supporting live events and providing in-room technical assistance. * Solid understanding of networking basics for AV integration (VLANs, QoS, IP addressing). * Excellent communication skills and ability to work with both technical and non-technical stakeholders.
Job Description
Position Summary We are seeking a highly skilled and customer-focused Conference Center Technology & AV Engineer to manage the daily operations, maintenance, and support of a large, configurable conference center with multiple meeting rooms. This role will be responsible for ensuring that all audiovisual systems, including Cisco Webex video conferencing , sound, projection, and presentation systems, are fully functional and optimized for both in-person and hybrid meetings. The ideal candidate will have a strong background in AV integration, networked collaboration tools, and live event support , along with excellent troubleshooting skills and the ability to partner closely with internal teams, executives, and external vendors.
Key Responsibilities Technical Operations & Support
* Manage, operate, and maintain all AV and conferencing technology for a multi-room, configurable conference center. * Configure Cisco Webex Room Kits, codecs, and integrated systems for hybrid meetings. * Oversee and troubleshoot video conferencing, projection, microphone, and sound systems to ensure uninterrupted events. * Perform regular preventative maintenance on AV and networking equipment to maximize uptime.
Event & Meeting Management
* Provide live technical support for high-profile meetings, executive briefings, and corporate events. * Collaborate with event planners and meeting organizers to configure rooms and technology setups. * Adjust audio, video, lighting, and display settings for optimal viewing and sound quality. * Serve as the primary on-site contact for any technical issues during events.
System Administration & Upgrades
* Work with IT teams to ensure AV systems integrate seamlessly with the corporate network. * Monitor system performance and apply firmware updates, security patches, and configuration changes. Including developing reports and metrics on system usage. * Recommend and coordinate upgrades to keep technology current and aligned with business needs.
Vendor & Inventory Management
* Manage vendor relationships for service calls, equipment repairs, and technology enhancements. * Maintain accurate inventory of AV equipment, cabling, and spares. * Track equipment lifecycle and budget for replacements and improvements.
Additional Support
* In addition to supporting the DSM Conference center this individual will be assist with maintenance and troubleshooting of the enterprise meeting system. * In down time this individual will be called on to support Teams Calling and the maintenance of that system as well.
* 3+ years of hands-on experience managing AV systems in a corporate or conference center environment. * Experience with Zoom Rooms, Microsoft Teams Rooms, or other conferencing platforms. * Proficiency in Cisco Webex Room Devices, control systems (Crestron/AMX/Extron), and AV-over-IP solutions. * Strong knowledge of audio mixing, microphone arrays, projectors, large-format displays, and digital signage. * Experience supporting live events and providing in-room technical assistance. * Solid understanding of networking basics for AV integration (VLANs, QoS, IP addressing). * Excellent communication skills and ability to work with both technical and non-technical stakeholders.