Service Writer Job at Society of Exploration Geophysicists in Essex

Overview

Ever consider joining the exciting "WORLD of BOATING!?" Baltimore-area based Boat Dealer/Marina has opening for a Service Advisor/Writer – this is a full-time, permanent position, (some overtime during boating season) with no off-season layoff. The SA/W will perform write-up of repairs & service orders while ensuring timely and accurate completion. The role will maintain a working relationship with Techs, Sales Consultants and Parts Personnel. Experience with boats, marine parts/motors is not mandatory. Our client would consider other industries such as Auto, RVs, Mobile Homes, anything that deals with service and scheduling. Experience in customer service, direct customer contact and scheduling is imperative. Well-versed computer skills is essential, along with a professional demeanor and effective communication/written/verbal skills. This role offers salary, monthly bonuses & comprehensive benefits package (medical, dental, vision, Rx, matching 401K).

Responsibilities

• Write-up of repairs and service orders ensuring timely and accurate completion.
• Maintain working relationships with technicians, sales consultants and parts personnel.
• Coordinate service scheduling and customer communication.

Qualifications

• Experience in customer service, direct customer contact and scheduling.
• Strong computer skills and professional demeanor with effective written and verbal communication.
• Experience with boats or marine parts/motors is not mandatory; relevant experience in auto, RVs, mobile homes, or other service-oriented industries may be considered.

Benefits

This role offers salary, monthly bonuses and a comprehensive benefits package (medical, dental, vision, Rx, matching 401K).

How to apply

For immediate consideration, contact Chuck Dorsey, VP, Millman Search Group at cdorsey@millmansearch.com or 410.804.7705.