Multifamily Community Manager Job at Nashville Public Radio in Englewood

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living delivers value across multifamily, single-family rental, affordable housing, build-to-rent, active adult, and student housing divisions. We are a fast-growing company with a culture that emphasizes collaboration, leadership, and opportunity for growth. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work, a member of IREM, and an Accredited Management Organization (AMO).

Position

COMMUNITY MANAGER — The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living policies and procedures, safety and fair housing guidelines, and liability considerations.

Responsibilities

• Personnel Management
• Regular/daily onsite attendance is required
• Screen, hire, train, coach, and develop on-site staff using consistent techniques and company directives
• Ensure staff effectiveness through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Complete weekly/daily office and maintenance staff schedules and assignments
• Address performance problems, document appropriately, communicate with direct supervisor and HR, and terminate when necessary
• Promote harmony and quality job performance through supportive leadership
• Ensure staff compliance with Company policies and procedures

• Financial Management
• Achieve high net operating income through cost control and revenue/leasing improvements; identify trends and recommend strategies
• Develop yearly operating budgets/forecasts
• Monitor timely receipt and reconciliation of deposits, rent collections, and charges
• Monitor timely receipt, reconciliation, and coding of all vendor invoices
• Ensure property closeout is completed on time and ownership financial reports are accurate

• Strategic Leasing Management
• Develop yearly marketing plans and utilize marketing strategies and systems
• Ensure leasing techniques are effective in closing deals, with follow-up procedures and accurate reporting
• Address resident complaints and requests to ensure satisfaction
• Develop and implement resident retention programs
• Show, lease, and move-in prospective residents

• Administrative & Maintenance Management
• Ensure administrative and leasing reporting is accurate and timely
• Head emergency team for the property and manage emergencies per company guidelines to minimize liability
• Maintain property appearance, document repairs, and conduct regular inspections
• Plan and utilize property resources, equipment, and supplies economically
• Direct maintenance, construction, and rehabilitation activities to ensure quality and expediency

Education/Experience

• High School Diploma or equivalent; Bachelor’s degree preferred or four years’ experience in housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred
• Ability to perform on-site software functions; basic computer skills required
• Basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements

• Frequent communication with others; ability to work overtime, weekends, and nights as needed
• Regularly stand or sit for prolonged periods; move between worksites
• Occasionally ascend/descend ladders and stairs; work in varied environments; lift up to 25 lbs and operate tools and vehicles

License/Equipment

• Must have reliable transportation due to emergency on-call requirement

Note: This description includes compensation considerations and a total rewards package where applicable. Benefits may include medical, dental, vision, life, disability insurance, 401(k) with employer match, commissions, performance bonuses, paid sick days, and company holidays.

Salary Range: $70,000 to $75,000 per year