Overview
Description : Business Initiative / Purpose : (Goal, Business Impact, Accomplishments from the work)
Hire a content designer to support Digital Commerce teams.
Bachelor Degree : (Required, Preferred or Not Required) - Required.
Role Responsibilities
This role sits at the intersection of UX writing and product design—helping users stay informed, engaged, and secure while interacting with our platform.
Play a key role in shaping the way client communicates highly visible, critical information, ensuring clarity, accessibility, and consistency across touchpoints.
Collaborate with cross-functional teams to drive alignment and execution.
Ensures user-friendly messaging for design flows, helping applicants, clients, and / or Teammates securely and seamlessly complete banking tasks with confidence and ease.
Must Have Skills / Prior Experiences
- years of experience in content design, UX writing, marketing, copywriting, or related field
Understanding of UX, content design, and information architecture.
Familiarity with A / B testing, user research, and performance analytics.
Ability to manage multiple projects and meet deadlines in a fast-paced, high-visibility environment.
Plus / Nice to Have Skills / Prior Experiences
Experience in financial institutions, specifically retail banking.
Experience with CMS, design tools like Figma, and collaboration tools like Miro.