Library Receptionist Job at City of Faribault in Faribault

Overview

Performs a variety of routine clerical and manual work related to circulating library materials and providing service to library patrons.

Responsibilities

• Performs materials processing
• Trains new circulation employees
• Checks library materials in and out and sorts returned materials for re-shelving
• Answers telephone calls and greets library patrons, or otherwise assists or refers patrons as appropriate
• Processes overdue materials and fines
• Inspects returned materials for damage
• Enters data into computer, including patron registration, reserves and renewals
• Communicates library procedures and policies to patrons
• Assists in maintaining library collection and facilities by processing daily newspapers, straightening books, chairs, emptying book drops, etc.
• Monitors and processes reservations for library study rooms and equipment
• Assists with special programs including scheduling, publicity, program arrangements such as facilities, etc.
• Provides directional assistance to patrons in the location of library materials, facilities and use of library equipment
• Performs related work as assigned or apparent
• Cross-trains in all areas to learn tasks essential to good customer service
• Attends and participates in staff meetings

Qualifications

MINIMUM REQUIREMENTS

Education and Experience

• High school graduate
• Experience in customer service; public library experience is preferred

Technical Skills

• Proficiency in keyboarding and computer skills, cash register/point of sale equipment experience

Supervision Received

Works under the direct supervision of the Public Services Librarian, and the general direction of the Library Director

Employment details

• Part-time
• Administrative
• Government Administration

Hours

Total Hours: 20 hours/week
Monday - 12pm to 4pm
Tuesday - 12pm to 4pm
Wednesday - 12pm to 4pm
Thursday - 11am to 3pm
Friday - 1pm to 5pm