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LanceSoft Inc

LanceSoft Inc is hiring: Technical Writer in Birmingham

LanceSoft Inc, Birmingham, AL, US, 35203

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Title: Technical Writer

Location: Birmingham, AL 35203

Shift: 1st (Onsite 100%)

Pay Range: $30-$33/h on W2.



Key Responsibilities:

  • Compose and review technical documentation and user guides for internal software applications and analytics dashboards.

  • Maintain and update existing articles and knowledge base ahead of fix version releases.

  • Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.

  • Research and synthesize user feedback to improve overall content performance.

  • Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.

  • Support SharePoint site maintenance and content development, ensuring accuracy and clarity.

  • Compose technical concepts into succinct one-pagers for executive leadership.


Required Qualifications:


  • 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field.

  • 1-3 years of experience creating engaging written communication

  • Superior understanding of language and grammar principles (APA and MLA)

  • Familiarity with data analytics, Power BI, and application development concepts

  • Excellent time management, organizational, and problem-solving skills

  • Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization

  • Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint


Preferred Qualifications:


  • Bachelors degree in Technical Communications, Computer Science, Journalism, or a related field

  • Familiarity with standard UX/UI principles

  • Experience with video editing software, including Camtasia, Premiere Pro, and After Effects