Halifax Health ExpressCare
Halifax Health ExpressCare is hiring: Audio Visual Technician in Daytona Beach
Halifax Health ExpressCare, Daytona Beach, FL, United States, 32118
Audio Visual Technician page is loaded## Audio Visual Technicianlocations: US-FL-Daytona Beachtime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR102870Variable (United States of America)Audio Visual TechnicianProvide daily operation support for maintenance, assembly, and operational duties for a range of audio and visual equipment to ensure video presentation is of highest quality.**JOB QUALIFICATIONS:*** Preferred: An associated degree program in audio recording and video production or related IT field.* REQUIRED: A+, MCP & a minimum of one additional support certification (MCDST, MCSE, MCSA, MCT)* REQUIRED FOR CLIENT SERVICES OR IT MANAGEMENT TRACK: Bachelor of Science/Arts Degree, Enrollment in MBA\** Must have advanced knowledge of commonly used concepts, practices, and procedures within the information technology field, and be willing to continue education for professional growth.* Requires developed skills in the following areas:**Leadership*** Facilitate discussions at team meetings,* Ability to organize and provide direction to changing teams of staff,* Provide de-escalation of intrapersonal staff related disturbances,* Draft departmental policies and procedures as requested,* Triage, troubleshoot and solve escalated calls from effected users,* Facilitate continued process improvement initiatives**Software** –* Automation and scripting of software related tasks,* Advanced level troubleshooting skills in MS Windows,* Advanced level troubleshooting skills in MS Applications (Excel, Word, PowerPoint and Outlook),* Advanced knowledge of all HCHS applications supported by the IT department and how to find and update related documentation,* Develop training materials for other Client Services staff to follow,* Update/Develop Knowledge base,* Q-SYS experience required* Kramer**Networking/Communications** –* Advanced level network troubleshooting including TCP/IP, DNS, WINS, HUBs, switches,* Advanced ability to provide diagnostic and repairs to advanced level phone/communication errors.**Hardware** –* Develop and manage lease replacement schedules,* Coordinate Client Services resources for Move/Add/Change requests,* Ordering for preventative maintenance and lifecycle management of all AV, VTC equipment**Analytical** –* Advanced level analytical skills to analyze a problem, test solutions, and implement working solutions,* Serve as the Client Services resource in the analysis, design and planning phases of IT-related projects,* Research available products, develop specifications, and recommend acquisition,* Develop, track, analyze and update reports/metrics using the following software applications: Crystal, HEAT, ACD, Microsoft Excel,* Track on-call and after hours’ reports,* Drafting software and hardware technical documentation.* Experience interacting with customers in the following capacities (phone, chat, person, email)* Ability to manage multiple applications running at the same time**DUTIES AND RESPONSIBILTIES**:* Set up and install equipment such as microphones, sound speakers, video screens, projectors, video monitors, recording equipment, connecting wires and cables, sound and mixing boards for events and functions such as concerts, sports events, meetings and conventions.* Set up, operate and monitor sound and lighting systems* Confer with meeting or concert director to establish cues and directions* Ensure all equipment is installed according to designated layout; test and resolve equipment issues.* Coordinate all sound, video, and filming sequences appropriately, including storage structure and integrity of product after.* If you are not reliable or able to arrive on time, please do not apply.**PHYSICAL DEMANDS:*** Hear sounds and recognize the difference between them.* Focus on one source of sound and ignore others.* Use one or two hands to grasp, move, or assemble objects.* Make quick, precise adjustments to machine controls.* Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place.* Use muscles to lift, push, pull, or carry heavy objects.* Determine the distance between objects.* Use stomach and lower back muscles to support the body for long periods without getting tired.* Bend, stretch, twist, or reach out.**WORKING CONDITIONS:*** Healthcare environment where end user reliance upon IT has a direct impact on patient safety and care.**SPECIAL EQUIPMENT/ WORK AIDS:*** Preferred: An associated degree program in audio recording and video production or related IT field.* REQUIRED: A+, MCP & a minimum of one additional support certification (MCDST, MCSE, MCSA, MCT)* REQUIRED FOR CLIENT SERVICES OR IT MANAGEMENT TRACK: Bachelor of Science/Arts Degree, Enrollment in MBA\*
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