Service Writer Job at Rocky Mountain RV and Marine in Albuquerque

Overview

Join to apply for the Service Writer role at Rocky Mountain RV and Marine

Albuquerque, NM

Rocky Mountain RV & Marine, a family-owned dealership in Albuquerque for 38+ years, is seeking a Service Writer to join our team!

Earn $80K–$90K with commission while helping customers enjoy the RV lifestyle!

Pay & Benefits

• Hourly + Commission
• $80,000 – $90,000/year (DOE)
• Health Insurance
• 401K Retirement Plan
• Paid Time Off (PTO)
• Family-Owned, Team Culture

What You’ll Do

• Greet and assist customers in the service department
• Write and manage work orders/estimates
• Communicate between customers, technicians, and management
• Keep customers informed during repairs
• Deliver outstanding customer service every time

A Day in the Life at Rocky Mountain RV & Marine

• As a Service Writer, you’ll be the friendly face customers meet when they bring in their RV or boat for service
• Greeting customers and making them feel welcome
• Listening carefully to their concerns and recording service needs
• Coordinating with technicians to ensure accurate and timely repairs
• Keeping customers updated throughout the process
• Celebrating with them when their RV or boat is ready for the next adventure

You’ll balance organization, communication, and customer service — all while working in a supportive, family-owned environment where your hard work is rewarded.

What We’re Looking For

• Strong customer service and communication skills
• Organized and able to handle a fast-paced environment
• Basic computer/data entry skills
• Service writer, automotive, RV, or marine experience a plus (not required)

Apply today and grow your career with Rocky Mountain RV & Marine!