ClearanceJobs is hiring: USTDA Facilities and Audio-Visual Management Specialist

Facilities And Audio-Visual Management Specialist

Facilities and Audio-Visual Management Specialist

US Trade and Development Agency (UTDA), Arlington, VA

Secret Security Clearance Level

Duties and Responsibilities

• Handle the reservations and coordinate USTDA's Business Center and other Agency conference rooms, schedule agency meetings, trainings, and high-level delegation events
• Maintain an events calendar for the Business Center. Maintain a calendar for all Agency conference rooms, including reviewing for approval upon staff booking
• Perform physical room set-up of furniture in addition to refreshment stations, set-up of Audio Visual and teleconferencing equipment in support of guests, events, and meetings for all conference rooms and the training center as required
• Ensure conference room equipment is operable and troubleshoot minor connection issues
• Provide support to the CIO/Deputy CIO for system-related IT issues and upgrades
• Work with the audiovisual subcontractor to set up repair visits as needed
• Coordinate audiovisual issues through the COR before setting up technical repair visits
• Conduct walk-through of conference room spaces and training center twice a week to check the system and equipment function and elevate issues to the COR for Agency support
• Ensure all conference rooms and training center, kitchens, and pantries are well stocked, functioning, and ready for events
• Coordinate with Agency staff, contractors, caterers, building staff, and others to facilitate meeting preparation
• Maintain orderliness of the Agency Training Center and conference rooms

Knowledge and Qualifications

• At least 7 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Ability to evaluate program effectiveness and recommend improvements
• Experience managing an agency project report library
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security
• Ability to provide training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity, presentations or visual material access
• Experience creating and editing audio-visual content such as presentations and videos
• Experience setting up conference, board, or training rooms
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree required in business or information management and/or related certifications
• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
• Possess strong organizational and customer service skills
• U.S. Citizenship
• SECRET security clearance.
• Knowledge and experience providing quality customer service to Government employees, military personnel, contractors, and/or visitors

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.