Admin Support/Project Information Specialist to include Facilities and Audio-Vis

Overview

RieLes Group is seeking an experienced Admin Support/Project Information Specialist to include Facilities and Audio-Visual Management for Conference Rooms, Training Rooms, and Business Center Management (non-exempt) who is interested in working in the Arlington, VA headquarters. The Information Resource Center (IRC) Administrative Support Services provides essential administrative and information management support to the U.S. Trade and Development Agency (USTDA) at its headquarters in Arlington, VA. USTDA is a U.S. government agency that advances economic development and U.S. commercial interests overseas by funding project preparation activities such as feasibility studies, technical assistance, and training. The IRC ensures smooth daily operations by managing records, information systems, mail and file processing, visitor reception, facilities and audio-visual support, and other administrative functions, enabling USTDA staff to focus on their mission of connecting U.S. businesses with infrastructure opportunities in emerging markets.

RieLes Group has been providing meaningful opportunities that move people to social and economic empowerment since 2009. Helping individuals find their next opportunity through Persistence, Integrity, Authenticity, and Respect. RieLes Group seeks to foster a relationship with each employee and our business partners.

Job Title

Admin Support/Project Information Specialist to include Facilities and Audio-Visual Management for Conference Rooms, Training Rooms, and Business Center Management (non-exempt)

Location: U.S. Trade and Development Agency (USTDA), 1101 Wilson Boulevard, Suite 1100, Arlington, VA 22209

Employment Details

Schedule: 1,920 hours/year (40 hrs/week)

Shift: Full-time, Monday–Friday, normal office hours 8:30 a.m. to 5:30 p.m.

Contract: 12 months from the date of award with 4-year/12-month option periods

About the Role

We are seeking an Administrative Support Specialist (Project IS) to provide day-to-day assistance with USTDA’s project information systems. This position is ideal for individuals with strong attention to detail, data management skills, and the ability to support multiple ongoing projects.

Key Responsibilities

• Enter, update, and maintain project-related data in agency databases
• Assist in scanning, filing, and organizing project documents
• Support staff with document tracking, correspondence, and reporting tasks
• Provide clerical and administrative support as assigned

Qualifications

• At least 7 years of administrative management or relevant work experience
• Experience in creating and implementing organizational or administrative management policies and procedures
• Ability to evaluate program effectiveness and recommend improvements
• Experience managing an agency project report library
• Experience with other administrative services like office management, building and facilities management, human resources, and/or security
• Ability to provide training and technical assistance to staff
• Experience in information and records management
• Proficient in the use of a variety of IT programs, databases, and computerized systems
• Excellent written and verbal communication skills
• Commitment to innovative and quality customer service
• Physical ability to move a large number of files and/or file boxes
• Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity, presentations, or visual material access
• Experience creating and editing audio-visual content such as presentations and videos
• Experience setting up conference, board, or training rooms
• Ability to manage multiple tasks, prioritize work, and meet deadlines
• Ability to identify and resolve complex problems
• College degree required in business or information management and/or related certifications

Clearance Requirement

• U.S. Citizenship
• Must be able to obtain and maintain a "SECRET" security clearance
• Possess strong organizational and customer service skills
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment
• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel

Application

Please send your most updated resume to mcastillo@rielesgroup.com