Library Customer Assistant II Job at City of Albuquerque in Albuquerque

Overview

Perform a wide variety of technical and clerical library work involved in the circulation of materials; respond to customer requests for library materials, services and information; perform technical and clerical work in support of various sections of the library and provide general information and assistance to library customers.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Qualifications

Education: High school diploma or GED; and Two (2) years of library, general clerical, or customer service experience.

Additional Requirements

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Driver's License or the ability to obtain within ninety (90) days from date of hire.

Possession of a City Operator’s Permit (COP) within 6 months from hire date.

• Office procedures, methods and computer equipment
• Principles and procedures of record keeping
• English usage, spelling, grammar and punctuation
• Principles of customer service
• Library services and functions
• Dewey Decimal System of classification
• Library terminology
• Library operating procedures and policies

• Accurately perform routine tasks involving data entry and sorting
• Perform a variety of general clerical work
• Utilize specialized software
• Respond to requests and inquiries from the general public
• Communicate clearly and concisely
• Establish and maintain effective working relationships with those contacted in the course of work
• Perform the essential functions of the job with or without reasonable accommodation