Operations & Visual Manager - The Grove at Shrewsbury Job at ALO in Shrewsbury

Overview

Operations & Visual Manager at The Grove at Shrewsbury is a key member of the store leadership team. The role is responsible for bringing Alo’s operational and visual strategy to life in the store, with a focus on inventory management, labor planning and scheduling, and visual execution, to ensure the store is customer-ready at all times. Duties require movement on the sales floor and back of house; when not assisting guests, the role performs tasks to keep the store clean, safe, inviting and operating efficiently.

Responsibilities

• Oversee and support execution of key operational and visual processes
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the sales floor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinating labor hours to efficiently receive product deliveries
• Support a safe work environment and efficient operation
• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, monitor and partner with General Manager to manage the budget, reporting and other business data, including metrics (e.g., Expenses, Sell-Thru) and inform planning processes
• Future planning workflow business needs to protect optimal performance
• Ensure that the Operations and Visual team exudes Alo's mission and guiding principles to communicate to guests who we are, what we do and why we do what we do
• Lead a team through accountability, coaching, development of talent, and KPI-driven communication
• Establish internal and external pipeline through succession planning and recruitment strategy
• Write effective schedules that prioritize the best business strategy, in partnership with the General/Store Manager
• Oversee the execution of Flow experience deliverables while protecting operational efficiency
• Collaborate with the General/Store Manager to implement the vision and work cross-functionally with business partners to achieve inventory and sales floor KPIs
• Navigate the organization with a balance of business needs and brand culture

Qualifications

• 3-5 years of retail or related industry leadership experience
• Working knowledge of MS Office (Word, Excel and Outlook)
• Excellent interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies Alo’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift

Schedule & Benefits

To build a balanced schedule that supports the needs of the business and our teams, all full-time employees are expected to be available for opening, closing and weekend shifts. All employees must be able to work during the company’s Blackout period from the week of American Thanksgiving through the end of the holiday season. Perks include employee discounts, medical/dental/vision options, 401K with company matching, monthly store incentives, clothing allowance, and free yoga classes at our Sanctuaries.

Equal Opportunity

As an Equal Opportunity Employer, ALO Yoga does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or any other status protected by applicable law.