2025 Seasonal Ambassador - Anchorage 5th Avenue Mall

Join to apply for the 2025 Seasonal Ambassador - Anchorage 5th Avenue Mall role at Lush Fresh Handmade Cosmetics North America

Seasonal Ambassadors at Lush are experts in product and brand knowledge, as well as providing exceptional customer consultations and product demonstrations. Seasonal Ambassadors cultivate strong team relationships and contribute to overall shop excellence in both sales and operations. On the shop floor, they consistently surpass daily sales goals while creating a fun and inclusive team environment that keeps customers coming back for more.

We encourage you to put yourself in the customers shoes and think about what would make their day. Whether its providing personalized product recommendations or sharing your knowledge and expertise, you have the power to create a unique and memorable experience for every shopper.

For our Seasonal Ambassadors, its not just about selling soap its about making a positive impact on the world, one bar at a time!

Responsibilities

Position: Seasonal Ambassador

Hours: 0-39 hours/week

Contract: Contract

Responsibilities:

• Sales and Customer Experience: Driving sales using StoreForce dashboard results and feedback to exceed goals. Take ownership of results and contribute to the stores overall sales.
• Customer Experience: Consistently deliver a world-class customer experience. Listen to customers, identify needs, demonstrate product benefits, and seek opportunities to make customers day.
• Building the Brand: Educate customers on brand values including Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging. Articulate these values in-store and through community engagement.
• Product Passion: Continually expand product knowledge and stay up-to-date on ingredients and benefits to confidently recommend products.

Team Involvement:

• Development: Utilize Lush resources to improve sales techniques and product knowledge, support team growth, and increase sales. Seek feedback and development opportunities.
• Diversity, Equity, Inclusion, and Belonging (DEIB): Promote open communication, listen to diverse perspectives, and foster a sense of belonging.

Operational Excellence:

• Time and Attendance: Be punctual and reliable, participate in teamwork, and stay informed with company updates.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer experience and drive sales.
• Stock and Inventory: Use Visual Merchandising guidelines to adjust displays based on sales.
• Policies and Procedures: Follow opening/closing, product integrity, respectful workplace, and health and safety standards.

Qualifications

Required:

• Excellent customer service skills
• Flexibility in a fast-paced environment
• Knowledge and passion for skincare, natural beauty, and ethical business
• Flexible schedule including evenings, weekends, and holidays

Preferred:

• Experience with consultation-based customer service
• Strong problem-solving skills for day-to-day operations
• Experience working in a team environment
• Experience in skincare or cosmetics
• Experience in cross-cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French, or other languages

Anchorage 5th Avenue Pay: $14.50 USD

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Lush Cosmetics North America recognizes that our business operates on Indigenous territory across Turtle Island. Our facilities are located on the unceded territories of the Musqueam, Squamish and Tsleil-Waututh, as well as on the lands of the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat, and now home to many diverse First Nations, Inuit and Mtis peoples. Our commitment to reconciliation is guided by the Truth and Reconciliation Commission of Canada: Calls to Action #92. We act to repair past harm in alliance with Indigenous Peoples everywhere.

Seniority level: Entry level

Employment type: Contract

Job function: Other

Industries: Personal Care Product Manufacturing