Assistant Community Manager Apartment Community Job at Investment Property Group

Overview

Assistant Community Manager – Apartment Community at Central Park Apartments, a 110-unit conventional apartment community in Hopkins, MN. The role supports leasing activities, resident relations, rent collection, and administrative tasks to assist the property management team and maintain a positive community environment.

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Base pay

$54,080.00/yr - $62,400.00/yr

What’s in it for you?

• Base Salary: $26.00 - $30.00 hourly, depending on qualifications, education, and prior experience
• Bonus: Leasing and renewal bonuses (bonuses are subject to change based on eligibility and criteria)
• Schedule: Tuesday - Saturday
• Awesome Company Culture!

Key Responsibilities

• Represent Investment Property Group in a positive and professional manner at all times
• Work alongside the Community Manager to ensure maintenance requests, vendor contracts, and operational tasks are handled efficiently
• Oversees the application process for new move-ins and at each recertification within established regulatory guidelines
• Assist with lease renewals, waitlist management, and move-in/move-out procedures in accordance with affordable housing guidelines
• Markets vacant units in accordance with approved marketing plan
• Meets with and responds to resident concerns, requests, and complaints
• Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders
• Oversees the collection of rents and other monies, reviews all delinquent accounts and resident receivables
• Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections
• Walks property daily to ensure common areas are in good condition
• Performs annual or more frequent inspection of units and follow ups

Requirements

• 1+ years' experience as an assistant manager at a conventional multifamily community of 100+ units
• Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members
• Exceptional time management and problem-solving skills
• Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic
• Experience with rent collection and delinquency management
• Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property
• Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
• Ability to handle complaints and ensure community standards are upheld
• Strong verbal and written communication skills to interact with tenants, contractors, and local authorities
• Marketing and sales skills to promote vacant units and maintain high occupancy rates
• Proficiency in property management software (i.e., Yardi, CRM, Blue Moon, Rent Café, Vendor Café, Client Central)
• Strong communication skills and works well as a team
• Strong computer skills
• A positive attitude
• Must have a valid driver’s license

Benefits

• Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
• 401k with company match
• Accrued 4-weeks of paid time off (PTO)
• Employee Referral Program

Company and application notes

• Check out our Company and Community reviews!
• https://www.ipgliving.com/careers
• https://www.ipgliving.com/resident-testimonials

If you are interested in having a quick chat about this position, click apply now and we will reach out to you shortly!

WE ARE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
Investment Property Group is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, creed, religion, sex, national origin, ancestry, age, marital status, protected veteran status, sexual orientation, gender identity or expression, genetic information, physical or mental disability or medical condition as defined by applicable equal opportunity laws. We celebrate diversity and are committed to creating an environment where all employees are respected, treated fairly, and given equal opportunities to thrive.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industries: IT Services and IT Consulting

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