Designer, User Experience Job at T-Mobile in Bellevue

Overview

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package. Employees enjoy wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

T-Mobile Advertising Solutions (T-Ads), a division of T-Mobile USA, is a new business unit within the Marketing, Innovation and Experiences division focused on solving some of the biggest difficulties in the media advertising industry. We’re standing up for consumers and advertisers to drive more transparency, more relevancy, and more engagement. T-Ads is looking for an experienced Product UX Designer to shape the future of our Retailer and DOOH platform experience and UI. This user-centric team member will drive the design vision while balancing speed and business potential. You will work directly with the product manager and users to uncover needs, map workflows, and translate insights into intuitive product experiences. The role will be involved in all aspects of the product development lifecycle and have ownership of the corresponding design functions. Reporting into the Product org and collaborating with the design team, you’ll partner with Product Managers, Engineers, and business stakeholders to create intuitive and engaging experiences to empower users to achieve their goals.

Responsibilities

• Define and create impactful experiences for our Retailer and DOOH products that deliver value to users and the business.
• Own all aspects of the end-to-end design lifecycle including discovery, research, user flows, wireframes, hi-fidelity prototypes and user testing.
• Contribute to our evolving design system and help maintain pattern libraries to ensure product-wide consistency.
• Partner with Product Managers and Engineers to refine and negotiate requirements to balance customer needs and technical feasibility.
• Articulate design decisions in presentations to stakeholders and iterate on feedback.
• Conduct qualitative and quantitative research to inform requirements.
• Regularly connect with internal and external users to understand pain points and opportunities.

Qualifications

What experience we’re looking for:

• 3-5+ years of relevant experience, preferably with enterprise and B2C.
• Bachelor's Degree in UX, HCI, or related field (or equivalent work experience).
• A proven track record of delivering experiences that meet user needs and strategic business objectives.
• Experience conducting UX research (user interviews, usability testing, etc.) and using findings to support evidence-based design decisions.
• Ability to document and propose comprehensive flow diagrams (user journeys, workflows, etc.).
• Proficient in Figma and related design and collaboration software.
• Expert in UI patterns and accessibility guidelines.
• Knowledge of common UI frameworks.
• Experience working in an Agile environment.
• Must provide a portfolio or work samples to be considered.

Preferred Qualifications

• Excellent verbal and written communication skills.
• Able to work independently in a fast-paced environment and collaborate cross-functionally with product managers, engineers and business stakeholders.
• Comfort collaborating with developers and understanding basic technical constraints (HTML/CSS familiarity a bonus).
• Ability to navigate ambiguity when requirements are still being discussed.
• Asks the hard questions, synthesizes the answers to produce concepts that solve complex problems and delight users.
• Understands UI and interaction design principles.
• Has an opinion about visual style and aesthetic qualities.
• Confident in expressing and defending opposing opinions.
• A keen eye for detail and strong organizational skills.
• Self-motivated with an eagerness to learn.

Additional Requirements

• At least 18 years of age.
• Legally authorized to work in the United States.

Travel

Travel Required: Yes

DOT Regulated

DOT Regulated Position: No

Safety Sensitive Position: No

Compensation and Benefits

Base Pay Range: $76,000 - $137,200

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The actual starting pay will vary based on work location, qualifications, and experience.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic incentives based on role. Most corporate employees are eligible for a year-end bonus based on company and/or individual performance. Some positions may be eligible for monthly bonuses. To find the pay range for this role based on hiring location, paylookup information is available internally.

Benefits

Benefits include medical, dental, vision insurance, flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays, paid parental and family leave, family building benefits, back-up care, childcare subsidy, tuition assistance, coaching, disability and life insurance, and voluntary coverage options. Eligible employees may also receive mobile service and home internet discounts, pet insurance, and commuter programs. For details, see the benefits overview at the listed resource.

Equal Opportunity

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning employment are made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, disability, or any other status protected by law. Discrimination or harassment based on protected characteristics is not tolerated. If accommodations are needed during the application or interview process, please email ApplicantAccommodation@t-mobile.com or call 1-844-873-9500.