Scribd, Inc.
Scribd, Inc. is hiring: Lead Product Manager - Content Trust in Seattle
Scribd, Inc., Seattle, WA, US, 98127
Overview Lead Product Manager - Content Trust at Scribd, Inc.
6 days ago Be among the first 25 applicants
About The Company At Scribd (pronounced “scribbed”), our mission is to spark human curiosity. Join our team as we create a world of stories and knowledge, democratize the exchange of ideas and information, and empower collective expertise through our products: Everand, Scribd, and Slideshare.
We support a culture where our employees can be real and bold; where we debate and commit as we embrace plot twists; and where every employee is empowered to take action as we prioritize the customer. Scribd balances individual flexibility with community connections through Scribd Flex, which allows choosing a daily work-style in partnership with your manager. Occasional in-person attendance is required for all Scribd employees, regardless of location.
We hire for GRIT: goals, results, innovative ideas, and teamwork. Responsibilities and expectations align with this standard.
The Team And Role The Content Trust team builds scalable systems that detect and eliminate harmful content while protecting millions of users on our platforms. As Lead Product Manager, you will architect foundational systems that moderate, analyze, and report on content at global scale. You will drive cutting-edge detection technology, automated policy enforcement, and transparency infrastructure to keep users safe and compliant with complex international regulations. Your work enables creators to share freely while building AI-powered and human-review systems that mitigate threats quickly.
Ready to safeguard digital experiences for millions while mastering regulatory complexity and high-stakes stakeholder dynamics? This role positions you at the forefront of trust and safety innovation at a company reshaping how the world consumes content.
You Will Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally
Define and track success metrics for Content Trust at the company level over multiple quarters and years
Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations
Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats
Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions
You Have Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains
Technical Knowledge: Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection
Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently
User Focus: Consider the pain points of content creators and consumers alike
Strategy: Ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications
Analytics: Strong analytical skills and data-driven decision making
Partnership: Consistently deliver results across the company and with external partners or vendors
Ideally, you have / Bonus points - (Optional) Direct experience with User Generated Content
Crisis management experience and incident response for content-related platform risks
Resilience and drive for progress over perfection
Experience building systems for legal data requests, content removal requests, and emergency disclosure processes
Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act, etc.) or similar global legislation
Passion for balancing user expression rights with community safety and regulatory compliance
Compensation and Benefits At Scribd, your base pay is one part of your total compensation package. Salary ranges vary by location and level. Examples provided reflect local benchmarks and geography. This position is eligible for competitive equity ownership and a comprehensive benefits package.
Location Eligibility and Working At Scribd Are you based in a location where Scribd can employ you? Primary residence should be in or near one of the following cities in the United States, Canada, or Mexico, including surrounding metro areas or areas within typical commuting distance: United States (Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C.), Canada (Ottawa, Toronto, Vancouver), Mexico City.
Working at Scribd includes benefits, perks, and wellbeing programs listed below; details may vary by location.
Benefits, Perks, And Wellbeing At Scribd Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees
12 weeks paid parental leave
Short-term/long-term disability plans
401k/RSP matching
Onboarding stipend for home office peripherals + accessories
Learning & Development allowance and programs
Wellness, WiFi, and related stipends
Mental health resources
Free Scribd suite subscription
Referral bonuses
Book benefit, sabbaticals, and company-wide events
Team engagement budgets and volunteer days
Flexible time off and holidays
Access to AI tools for productivity
Want to learn more about life at Scribd? Visit www.linkedin.com/company/scribd/life. We are committed to equal employment opportunity and provide reasonable adjustments during the interview process upon request at accommodations@scribd.com.
Scribd is an equal opportunity employer and encourages applicants from diverse backgrounds. We value diverse perspectives and experiences to build better ideas.
Seniority level Mid-Senior level
Employment type Full-time
Job function Product Management and Marketing
Industries Software Development
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