Scribd, Inc. is hiring: Lead Product Manager - Content Trust in Boston

Overview Join to apply for the Lead Product Manager - Content Trust role at Scribd, Inc. The Content Trust team builds scalable systems that detect and eliminate harmful content while protecting millions of users on our platforms. As Lead Product Manager, you'll architect the foundational systems that moderate, analyze, and report on content at global scale. You'll drive cutting-edge detection technology, automated policy enforcement, and transparency infrastructure that keeps users safe while ensuring compliance with complex international regulations. Your work enables creators to share freely while building AI-powered and human-review systems that mitigate threats quickly. Ready to safeguard digital experiences for millions while mastering regulatory complexity and high-stakes stakeholder dynamics? This role puts you at the forefront of trust and safety innovation at a company reshaping how the world consumes content. You Will Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally Define and track success metrics for Content Trust at the company level over multiple quarters and years Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions You Have Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains Technical Knowledge: Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently User Focus: Think about the pain points of content creators and consumers equally Strategy: Demonstrated ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications Analytics: Exceptional analytical skills and comfort with data-driven decision making Partnership: Consistently deliver results across the company and in partnership with external partners or vendors Ideally, you have / Bonus points - (Optional) Direct experience with User Generated Content Crisis management experience and incident response for content-related platform risks Resilience and drive for progress over perfection Experience building systems for legal data requests, content removal requests, and emergency disclosure processes Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act, etc.) or similar global legislation Passion for balancing user expression rights with community safety and regulatory compliance Compensation and Benefits At Scribd, your base pay is one part of your total compensation package and is determined within a range. The salary ranges vary by location and market. This position is eligible for a competitive equity ownership and a comprehensive benefits package. Working at Scribd Are you currently based in a location where Scribd is able to employ you? Employees must have their primary residence in or near one of the following cities, including surrounding metro areas within a typical commuting distance: United States: Atlanta, Austin, Boston, Dallas, Denver, Chicago, Houston, Jacksonville, Los Angeles, Miami, New York City, Phoenix, Portland, Sacramento, Salt Lake City, San Diego, San Francisco, Seattle, Washington D.C.; Canada: Ottawa, Toronto, Vancouver; Mexico: Mexico City. Benefits, Perks, And Wellbeing At Scribd Benefits/perks listed may vary depending on employment type and location Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Short-term/long-term disability plans 401k/RSP matching Onboarding stipend for home office peripherals + accessories Learning & Development allowance Quarterly stipend for Wellness, WiFi, etc. Mental Health support & resources Free subscription to the Scribd Inc. suite of products Referral Bonuses Book Benefit Sabbaticals Company-wide events and team engagement budgets Vacation & Personal Days, Paid Holidays (+ winter break) Flexible Sick Time Volunteer Day Access to AI Tools for productivity and innovation Equal Opportunity Scribd is committed to equal employment opportunity regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences drives the best ideas. For accessibility needs during the interview process, email accommodations@scribd.com. #J-18808-Ljbffr