Scribd, Inc. is hiring: Lead Product Manager - Content Trust in San Francisco

Overview Lead Product Manager - Content Trust at Scribd, Inc. About the Company: At Scribd, our mission is to spark human curiosity and democratize the exchange of ideas and information through our products Everand, Scribd, and Slideshare. Scribd emphasizes a GRIT-driven culture focused on customer impact, collaboration, and bold action. In addition to flexible work, on-site collaboration is valued and occasional in-person attendance may be required. Scribd seeks candidates who set and achieve goals, deliver results, contribute innovative ideas, and positively influence the team. Team & Role The Content Trust team builds scalable systems to detect and eliminate harmful content while protecting users on our platforms. As Lead Product Manager, you will architect foundational systems for moderation, analysis, and reporting at global scale, drive advanced detection technology, automated policy enforcement, and transparency infrastructure, enabling creators to share content freely while ensuring compliance with international regulations. Ready to safeguard digital experiences at scale while navigating regulatory complexity and stakeholder dynamics? This role sits at the forefront of trust and safety innovation at Scribd. You Will Develop the product vision, strategy and roadmap for content trust including content moderation, harmful content detection, policy enforcement, and transparency reporting for hundreds of millions of pieces of user-generated content globally Define and track success metrics for Content Trust at the company level over multiple quarters and years Advocate for safety by design principles across teams, amplifying trust & safety messaging throughout Engineering, Product, Legal and Customer Operations Build automated solutions and scalable workflows to identify, assess, and respond to platform risks including harmful content, malicious actors, and emerging threats Evaluate and manage vendor relationships for content moderation tools, threat intelligence, and compliance reporting solutions You Have Experience: 6+ years of product management experience, with at least 3 years in content moderation, trust & safety, or related risk management domains Technical Knowledge: Strong understanding of machine learning applications in content moderation, including natural language processing and computer vision for harmful content detection Execution: Turn incomplete, conflicting or ambiguous inputs into solid action plans and deliver them efficiently User Focus: Consider the pain points of content creators and consumers equally Strategy: Ability to synthesize complex legal, regulatory, or policy requirements into technical product specifications Analytics: Exceptional analytical skills and comfort with data-driven decision making Partnership: Consistently deliver results across the company and with external partners or vendors Ideally, you have / Bonus points Direct experience with User Generated Content Experience with LLMs (tuning prompts, evaluating results based on precision and recall, cost-performance trade-offs) Crisis management experience and incident response for content-related platform risks Resilience and drive for progress over perfection Experience building systems for legal data requests, content removal requests, and emergency disclosure processes Familiarity with transparency reporting requirements (Digital Services Act, UK Online Safety Act, etc.) or similar global legislation Passion for balancing user expression rights with community safety and regulatory compliance Compensation & Location Base pay ranges are determined by location and level. For California, the illustrative range is $157,500 to $255,250. Outside California (US) the range is $130,000 to $242,500. In Canada, the range is CAD 165,000 to CAD 227,250. Scribd offers a competitive equity package and benefits. Salary is adjusted based on experience, skills, and business needs. Benefits & Perks Healthcare Insurance Coverage (Medical/Dental/Vision): 100% paid for employees 12 weeks paid parental leave Disability plans 401k/RSP matching Home office stipend, Learning & Development allowance, Wellness stipend Mental Health resources, Subscription to Scribd suite Referral bonuses, Book benefit, Sabbicals, Company events AI Tools access to boost productivity EEO & Accessibility Scribd is an equal opportunity employer. If adjustments are needed during the interview process, you can email accommodations@scribd.com. Scribd values diversity and inclusion and encourages applicants from all backgrounds. #J-18808-Ljbffr