Audio Visual Manager Job at Brave New World Services LLC in Memphis

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Hotel Audiovisual (AV) Manager — Hospitality Division

Type: Full-time • On-site • Evenings/weekends as needed

Overview

Role summary: Own day-to-day hotel AV operations at a premium property. You’ll run setups/strikes, keep gear healthy, lead a small AV team, and keep clients thrilled—while hitting cost and documentation standards.

What You’ll Do

Responsibilities

• Oversee daily event AV: room turns, setups, strikes, and quick-change flips
• Maintain, track, and inventory equipment; schedule preventative maintenance
• Staff to demand (internal/external labor); control costs and utilization
• Ensure accurate quotes, billing, and event documentation; enforce SOPs
• Be the on-site AV point for planners, hotel teams, and VIPs
• Troubleshoot live events and keep shows on time
• Coordinate with vendors/internal teams to protect quality and timelines
• Hire, schedule, coach, and develop technicians
• Run training to keep the team current on gear and hospitality standards
• Drive a professional, service-first culture

What You’ll Bring (Requirements)

• Bachelor’s degree or equivalent experience in live events/hospitality AV
• 3+ years customer-facing hospitality management experience
• 2–3 years hands-on AV setup/operation (audio, video, lighting, switching)
• Proficiency with Microsoft Office and common AV software/workflows
• Experience leading AV at full-service or luxury hotels/convention venues
• Familiarity with Procore/venue scheduling tools and basic budgeting/KPIs

Comprehensive package including medical, dental, vision, life, short/long-term disability, wellness incentives, 401(k)/Roth 401(k) with company match, and paid time off.

Apply: Send your resume to cghamilton@bnwservices.com with subject “Hotel AV Manager — Memphis.”

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Hospitality

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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