Mediabistro is hiring: Consult Center Communication Specialist in Milwaukee

Overview

At Children's Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated to the health and well-being of children, offering primary and specialty care, urgent and emergency care, community health services, foster and adoption services, counseling, child advocacy services and family resource centers. We seek individuals who want to work for an organization that makes a difference for children and families and encourages you to be at your best every day.

Role Summary

The person in this role serves as a central communication source for all components of the patient transfer and consultation process. Triages calls from referring providers and appropriately routes to subspecialists, attending physicians, and/or the appropriate department(s). Demonstrates effective communication skills, critical thinking, ability to multi-task, and ability to follow clinical practice guidelines.

Location and Schedule

Location: Onsite at Milwaukee main campus

Full time: 0.9 FTE

Shifts: Nights 6:00 pm – 6:00 am

Weekends: Rotate every 3rd weekend

Holiday rotation: Included

Experience

Required: Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or nursing. Previous critical care or emergency room experience.

Preferred: Medical dispatch / triage

Knowledge, Skills, and Abilities

Knowledge of medical terminology. Knowledge of Electronic Health Record (Epic EHR). Knowledge of a variety of pediatric healthcare specialties, including level of care, symptom identification, critical thinking and decision making to appropriately triage and manage consult and transfer requests.

Licensure, Certification

Preferred: Certified Medical Assistant (CMA) or Emergency Medical Technician (EMT) Certification. BLS – Basic Life Support Healthcare Provider (American Heart Association / American Red Cross) preferred.

Physical Requirements and Working Conditions

Normal office environment where there is no reasonable potential for exposure to blood or other high risk body fluids.

Education

Education: High school education or equivalent required.

Certifications / Licenses

Certifications / Licenses: See above qualifications as applicable.

Equal Opportunity Employer

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and / or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.