Children's Wisconsin is hiring: Consult Center Communication Specialist in Milwa

Overview

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Responsibilities

• The person in this role serves as a central communication source for all components of the patient transfer and consultation process.
• Triages calls from referring providers and appropriately routes to subspecialist, attending physicians and/or the appropriate department(s).
• Demonstrates effective communication skills, critical thinking skills, ability to multi-task, and ability to follow clinical practice guidelines.

Location & Schedule

• Location: Onsite at Milwaukee main campus
• Full time: 0.9 FTE
• Shifts: Nights 6:00 pm – 6:00 am
• Weekend rotation: Every 3rd weekend
• Holiday rotation: As assigned

Experience & Qualifications

• Required: Prior knowledge acquired through 2 years of experience in a medical field such as EMT, Paramedic, Medical Assistant (MA), Health Unit Coordinator or nursing. Previous critical care or emergency room experience.
• Preferred: Medical dispatch / triage
• Knowledge / Skills / Abilities: Knowledge of medical terminology. Proficiency with Electronic Health Record Epic. Knowledge of pediatric healthcare specialties, including level of care, symptom identification, critical thinking and decision making to appropriately triage and manage consult and transfer requests.
• Licensure, Registration and/or Certification: CMA or EMT Certification preferred. BLS-HCP (American Heart Association / American Red Cross) preferred.

Physical Requirements & Working Conditions

• Normal office environment with no reasonable potential for exposure to blood or other high risk body fluids.

Education

Education: High school education or equivalent required.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications / Licenses :