Community Manager (HOA) Job at Group Jazz in Los Angeles

Overview

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Position: Community Manager, HOA | Location: Los Angeles, CA

PMP Management is seeking an energetic, detail-oriented professional to join our team as Community Manager. The role focuses on providing extraordinary customer service to association clients and managing community operations with the support of a dedicated Associate Manager, Customer Care Champions, and a full administrative team.

Responsibilities

• Act as or oversee the primary liaison with the Association Board of Directors and homeowners.
• Oversee the operation and administration of the Association according to the management agreement and the Association’s policies and procedures.
• Perform administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
• Ensure PMP Management tools are utilized effectively (maintenance calendar, action item tracker, financial summaries, delinquency tracker, etc.).
• Review monthly financial reports and financial summaries.
• Provide and/or oversee recommendations to the Association’s Board of Directors and committees on items that need to be addressed within the community.
• Set up, attend, and facilitate Board meetings as per PMP standards.
• Prepare Board packages according to PMP’s Absolutes and standard.
• Assist Board of Directors/Architectural Review Board with architectural review processes and routine inspections as necessary.
• Coordinate and/or oversee inspection of building facilities and/or common areas and arrange follow-up actions as required.
• Conduct walks/inspections of the communities as required in the management contract.
• Other duties as assigned.

Qualifications

• 4-year college degree preferred
• 2 years of experience as an HOA portfolio or on-site manager preferred
• CMCA certification preferred
• Extraordinary and exceptional customer service skills
• Proficient in Microsoft Word, Excel, and Outlook
• Able to quickly learn and understand company software programs
• Proficient in reviewing and understanding budgets and financial statements
• Strong organizational skills
• Honest, responsible, optimistic, and engaging demeanor

Requirements

• HOA or multi-family experience desired
• CMCA or AMS designation desired
• Strong client relationship skills
• Administrative/computer skills

Seniorit y and Employment

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Technology, Information and Internet

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