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Seabreeze Management Company, Inc.

HOA Senior Community Manager (CA)

Seabreeze Management Company, Inc., Corona, California, us, 92878

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Overview

Join to apply for the HOA Senior Community Manager (CA) role at Seabreeze Management Company, Inc. Seabreeze Management Company is a full-service property management firm with a diverse portfolio of over 150,000 residential and commercial properties. Based in Aliso Viejo, California, Seabreeze has offered an unrivaled client experience to commercial common-interest developments and homeowners’ associations for over 35 years. With offices throughout California, Nevada, Arizona, Idaho, and Washington, Seabreeze and its family of companies have expanded to be a trusted advisor and partner with developments to build thriving associations through superior service and integrity. Summary: At Seabreeze Management Company, our motto is “People, Performance, Passion,” and we live that motto every day. The Senior Community Manager embodies this motto through proactive leadership, emphasizing service. The Senior Community Manager is organized, articulate, and consistently customer-focused and must build lasting relationships with multiple Boards of Directors to help develop goals for each Homeowners’ Association and support the Boards in deploying strategic plans to meet those goals. All major community projects and issues are managed by the Senior Community Manager. The role requires industry expertise, knowledge of management practices, accounting procedures, personnel practices, Association CC&Rs and Bylaws, inventory and procurement, contract relations, association maintenance and safety practices, and experience managing multiple accounts during attrition, transition, or account setup. The position involves collaboration with various company departments to ensure tasks and projects are completed to meet client needs. Prior management experience as a portfolio manager is required and candidates must hold a CCAM designation or CMCA / AMS designations. Responsibilities

Ensure all Civil Code, state and city statutes and ordinances, and legal document requirements are met so the Board of Directors and Association remain in compliance. Manage Board of Directors, Committee Members, and Community Member relations; coordinate, attend, and oversee all client meetings; create agendas for Board and Committee meetings and packets in accordance with company procedures; be responsible for meeting follow-up, minutes, and correspondence. Assist in the preparation and distribution of information materials regarding the rules and policies of the Association to new owners; prepare and distribute revisions and amendments of existing rules and policy to homeowners. Schedule, coordinate, and monitor activities of contractors, vendors, or service providers working in common areas; report progress to the Board. Develop and implement a system to receive and respond to homeowner maintenance requests; report status to the Board; conduct routine site inspections and provide recommendations. Meet with homeowners on noncompliance issues and schedule/attend job walkthroughs with vendors. Oversee association fiscal management including reviewing financial statements with the assigned financial representative; coordinate with accounting for billing, collection, budget, taxes, audits, and financial statement preparation; inform the Board of the budget and any deficiencies. Monitor and report delinquencies and oversee liens, foreclosures, and collection efforts for delinquent assessments; manage payments and receipts, authorize invoices, and report discrepancies. Manage bid process by obtaining competitive bids for work exceeding authorized limits and present bids to the Board for review and approval. Educate Board Members on changes to legislation impacting the association, with possible assistance from the association’s general counsel. Manage deadlines, the annual calendar, and association insurance needs with the company’s insurance coordinator; coordinate charge-backs and litigation needs as needed. Manage Association vendors, ensure contract performance, oversee homeowner violations, coordinate annual meeting/election processes, and maintain association files and current rosters; utilize support staff for daily tasks. Supervise and train personnel working on the property; implement Board policy and enforce governing documents with good business judgment; attend industry functions as a representative. Must have reliable transportation and be able to drive to association clients, potential clients, and other meetings as necessary; manage special projects. Knowledge, Skills, and Experience

New development experience is highly preferred. 3+ years of experience in the industry managing homeowners’ associations, city government, or related experience. 1+ years of supervisory experience across multiple locations; effective in motivating and building strong teams. Excellent customer service and relationship-building skills; comprehensive knowledge of management practices, accounting procedures, personnel practices, CC&Rs and Bylaws, inventory and procurement, contract relations, maintenance and safety practices. Strong communication skills, including drafting, coordinating, and presenting in Board meetings and to large audiences; collaborative decision-making and problem-solving. Experience with project management, budget management, and strategic goal development. Excellent, effective, and diplomatic verbal and written communication; customer service orientation. Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; ability to read and explain financial statements and budgets to a Board; ability to draft business correspondence and reports. Strong organizational and time management skills in a fast-paced environment; ability to set deadlines and follow through for clients including residents, committees, and boards; integrity and honesty in interactions; ability to work independently and in a team. Willingness to attend evening meetings as required; new development experience preferred. Minimum Education

High School Diploma or equivalent required; Bachelor’s degree preferred. CCAM designation or CMCA and AMS designations desired. License / Permits / Certifications Required

Valid Driver’s License and state-mandated vehicle insurance; CCAM preferred. CCAM required within one year of employment. Language Skills

The individual must have strong written communication skills and the ability to communicate effectively with employees and clients at all levels of the organization, both verbally and in writing. Work Environment

The work environment is a typical office setting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Seabreeze is an Equal Opportunity Employer that celebrates diversity and does not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation such as an ASL interpreter, please contact Vy Nguyen at (949) 334-8166.

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