Senior UX/UI Designer (AI) - Hybrid Job at GEICO in New York

Overview

GEICO is looking for an accomplished, customer obsessed, and results oriented Senior UX/UI Designer. The ideal candidate will be comfortable working with a variety of business partners and delivering design solutions. Collaborates with customers, engineers, and product management to determine design requirements, create mockups, user workflows, conduct user research, and provide feedback. This position is a hybrid role that requires on-site 3 days a week at one of the following locations: Chevy Chase, MD; Chicago, IL; Palo Alto, CA; Fredericksburg, VA; Seattle, WA; Manhattan, NYC.

Responsibilities

• Collaborates with product, engineering, and business teams to uncover customer and business needs
• Translates complex ideas into understandable concepts and solutions that evolve and enhance the product experience
• Understands and navigates the emerging fields of ML, AI and Generative AI to deliver high quality design solutions
• Advocates for a responsible and ethical approach to AI in our product and services
• Manages through shifting priorities to provide clear direction and input on product prioritization and support early product definition
• Advocates for the customer through human-centered design methods, including discovery, research, and user testing
• Facilitates and participates in workshops with internal and external stakeholders to align with business needs
• Creates process and user flows, wireframes, journey maps, and user interface specifications
• Delivers design assets for acceptance, development, and delivery to market in partnership with engineering

Basic Qualifications

• 5+ years of experience (or 3+ with Masters degree) with User Experience design
• 2+ years of experience with gen AI, virtual agent or similar products

Preferred Qualifications

• Experience designing for cross-channel e.g. responsive web and native mobile interfaces
• Experience working collaboratively with AI/ML and Data Science teams
• Experience working with multi modal Generative AI platforms
• Demonstrate ability to work across design processes (user research, UX design, UI design and specifications)
• Solid knowledge of ML, AI and Generative AI systems and capabilities
• Ability to collaborate with Product Management, Engineering and Operations teams
• Effective communication and storytelling skills
• Proficiency with design tools (e.g., Figma)
• Familiarity with working in an established design system and agile development teams

Salary

$104,550.00/yr - $172,200.00/yr

Notes

The above annual salary range is a general guideline. GEICO will not sponsor employment authorization for this position at this time. The GEICO Pledge describes the Great Company, Great Culture, Great Rewards and Great Careers.

Benefits & Culture

• Comprehensive Total Rewards program with personalized coverage
• Financial benefits including 401K with 6% match, incentives, and tuition assistance
• Benefits like mental healthcare, fertility and adoption assistance
• Workplace flexibility and GEICO Flex program (work from anywhere in the US for up to four weeks per year)

Employment details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Insurance

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